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Questions tagged [dell]

Questions related to Dell hardware and troubleshooting Ubuntu

When asking questions on Dell Hardware, try to include some hardware information. At the very least, include the basic system information:

sudo dmidecode | grep "System Information" -A 3

System Information
    Manufacturer: Dell Inc.
    Product Name: Inspiron XX-XXXX
    Version: XX.XX
3331 questions
184
votes
3 answers

How to invert fn keys on Dell Laptop?

My Dell laptop (XPS 15z) has special keys on the F1 to F12 keys. If I want to disable keyboard backlight, for example, I must type Fn + F6. Is it possible to invert it? In fact, I don't often use the F* keys. How can I only hit F6 to disable the…
Gp2mv3
  • 2,054
97
votes
11 answers

Can't install Ubuntu 18.10 on XPS 15 - EFI\BOOT\mmx64.efi not found

I tried to install Ubuntu 18.10 on my XPS 15 9570 earlier. Everything was working fine until I got to the partition selection part of the installation. That's when the installer crashed and I had to shut down my machine. I think it's because I had…
rykeeboy
  • 993
66
votes
4 answers

Ubuntu installer can't find any disk on Dell XPS 13 9350

I am trying to install Ubuntu 14.04 / 15.10 on my Dell XPS 13 9350 (November 2015). I created a bootable USB disk which boots fine but the installer and the file manager do not detect the hard drive. What is the problem? How can I solve it?
hg8
  • 13,582
49
votes
4 answers

With Ubuntu 16.04 laptop doesn't suspend when lid is closed

I have a Dell 7737 laptop, and with Ubuntu 16.04 it no longer suspends when the laptop lid is closed. With 14.04 closing the lid put the laptop to suspend as expected. However, I reloaded the system with Ubuntu 16.04 and now closing the laptop does…
Adam Culp
  • 971
42
votes
3 answers

No secondary button (right click) on touchpad

I'm experiencing a serious problem with the new Ubuntu 18.04: System Dell XPS 13 with a freshly installed Ubuntu 18.04 LTS. Problem description The touchpad provides only primary button (single click and double click), but no secondary button. In…
Yuvalem
  • 732
40
votes
12 answers

Ubuntu 20.04 doesn't wake up after suspend

Ubuntu 20.04 won't wake up from sleep Issue: Whenever the laptop suspends (either due to a closed lid or due to a black screen for a certain time), I cannot wake it up. The laptop does not respond to keystrokes and power button clicks. As a result,…
1618
  • 511
39
votes
12 answers

How do I update the BIOS of a Dell laptop?

I have installed Ubuntu 11.10 on a vista laptop, but Dell is providing the BIOS update in .exe format currently my bios version is A09 but on the driver download site the latest version of bios is A011. Help me out to update the bios. My laptop…
gunjan parashar
  • 1,377
31
votes
4 answers

New computer from Dell with pre-installed Ubuntu won't boot. Should I assume it's an error from Dell?

I bought a new computer, a precision tower 7920 with Quadro RTX 4000 GPUs. Because the nvidia driver installation is so complicated, I ordered the machine with Ubuntu (as it was supported by Dell and comes pre-installed). However from the very first…
hirschme
  • 590
29
votes
3 answers

After most recent kernel update (4.15.0-44-generic) my tablet freezes whenever plugged into docking station

I performed the most recent kernel update on my Dell 5290 2-in-1 earlier today. But moments after I plug it into its docking station, the screen flickers, blanks and freezes. The only item left on the screen is the mouse pointer, and it is stuck.…
Ryan Budney
  • 521
26
votes
1 answer

How do I get my Dell device's service tag?

I have a Dell laptop that has an assigned service tag on it. However, this sticker is in an inconvenient place (on the bottom of the laptop), and I'm too lazy to unplug everything and turn it over to read the service tag. Is there a way I can get…
Kaz Wolfe
  • 34,680
21
votes
4 answers

Dell DA200 Adapter not working on Ubuntu

I have Dell XPS15, dual booting with Windows 10 and Ubuntu 16.04 LTS (novice to Linux), which came with a Type-C USB. I just bought a Dell DA200 adapter for the USB which works on Windows but doesn't on Ubuntu 16.04 LTS. I checked by running 'lsusb'…
Sameer Kesava
  • 311
  • 1
  • 2
  • 5
21
votes
4 answers

kidle_inject uses cpu power without apparent reason

I am using ubuntu 14.04 LTS on an i5-3250M, 6GB RAM Dell Inspiron laptop. I have been noticing all this time from my cpu usage monitor that there is high usage of my CPU (without using something really intensive) and it leads to overheating. I…
Fotis
  • 221
21
votes
1 answer

How to never update nvidia driver

I saw this similar question with no definitive answer. What I think that I need What I want to do is to prevent any update of my Nvidia graphical card. I tried to put it on hold, but I couldn't find the name of Nvidia driver package. My…
Guilherme Parreira
  • 333
21
votes
1 answer

"initramfs" error on boot ONLY on Dell XPS 13 (boots fine on other computer)

Been struggling with this for a few days now. I am an absolutely green and non-technical Ubuntu user (I like it for it's lightweight/malware-free nature). I repaired a hinge in the laptop that necessitated disconnecting the laptop from the battery…
Kevin
  • 621
20
votes
2 answers

Headphones not detected when plugged before boot

I have Ubuntu 16.04 installed on a Dell XPS 15 9550. When I power on the laptop with headphones plugged in, they are not detected by the system and they are not even visible in the audio settings. In order to make them work properly, I have to…
Andre
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1
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