Questions tagged [refund]

108 questions
38
votes
7 answers

Money transfer scam

I live in Croatia and my family breeds dogs. When we have puppies we list them for sale on a Croatian website similar to eBay. Every once in a while for the past year or two we get a message from a US based phone number wanting to buy our…
Mario Plantosar
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34
votes
8 answers

I received a refund when I did not return the item, and they won't reverse the refund? At what point is that considered "my money"?

The item was a mattress, which I still have and never asked to return. They made a mistake with my delivery and the delivery fee was supposed to be returned. However, the credit, about $600 is on my credit card, which previously had a zero balance,…
Linds
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30
votes
4 answers

What can I do when a vendor will only refund to the same card I used if I have cancelled that card?

I paid for a conference with a credit card (about 10 months in advance before the event). The amount was taken from my card in a few weeks. About 3 months later, I cancelled this credit card as I changed credit card companies (unrelated event). But…
mindlessgreen
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28
votes
2 answers

How should I handle money returned for a product that I did not return?

I purchased a laptop online through the official website, my card was charged immediately after I made payment. The item arrived around two weeks after that. I checked my banking app and discovered that the money was returned two days before the…
kroent
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21
votes
4 answers

Receiving a product after getting a refund

Last week I ordered 2 kits of impact drivers due to the unbelievably low price. The product was discounted from 300EUR to 100, so I bought 2 of them. Next day I received an email from the company, that the given price was a mistake and that the…
Žiga Gazvoda
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16
votes
6 answers

Why does it take so long to refund to credit card?

I cannot understand this: if I make an online purchase with a credit card, the purchase is done instantly, and I receive a SMS notification within 5 seconds. However, if money is returned to the credit card (e.g. cancelled ticket / deposit refund),…
kevin
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16
votes
4 answers

What's the point of a chargeback when they just ask the merchant whether they owe money to the buyer?

In my case, a big-name tax chain gave me incorrect information which would have cost me thousands of dollars. I had pre-paid, as is their policy, but did not file my return with them due to their bad information. I went to another, more reputable…
16
votes
4 answers

Why do customers who used their credit cards have "refund priority" over customers who didn't in case of a bankruptcy?

I read on https://www.yahoo.com/news/airline-cancels-flights-shuts-down-150059412.html: All credit card purchases should be refundable through your credit card company or your travel agency. tickets not purchased by credit card will still be…
Franck Dernoncourt
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9
votes
1 answer

I'm a non-U.S. citizen that paid Social Security tax. I'm leaving the country. Can I get my money back?

I am not a U.S. citizen and I am leaving the country in a few months. Can I get the money back that I paid for Social Security taxes, since I am not going to be retiring in the United States?
Pilar
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9
votes
2 answers

Company is requesting W-9 before refunding purchase

My significant other purchased a spa day-pass from one of those deal-a-day sites (similar to Groupon, but done locally). The spa wouldn't accept the day-pass, so she's trying to get a refund from the deal-a-day site. They are requesting she fill out…
jas
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8
votes
3 answers

Why would a bank refund appear as a debit on my billing statement?

My bank in the US sent me a check accompanied by this letter: We're providing the attached check due to a refund on your account. This amount may appear as a debit on your billing statement. Why would a bank refund appear as a debit on my billing…
Franck Dernoncourt
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6
votes
1 answer

How to get my money back from the Police?

On June last year I have attended a court case as a witness. I had to spend a lot of money on travelling and food because the case was in a different Country. I was asked by the Police officer that I was in contact with to collect receipts and send…
6
votes
1 answer

Social Security contribution of a J1 visa holder leaving U.S. permanently?

I was a J1 visa holder (post-doc) in the US for 18 months and contributed to Social Security. Since I am not going back to the U.S. again, am I eligible to get the money back? Thanks and regards JMV
Maria
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6
votes
2 answers

Two names on US tax refund, filed as 'single'

I received my US federal tax return earlier this month. When I first looked at the check, I noticed it had a % symbol, followed by my mother's name on the line below the one with my name. It looks like: MY NAME % MOTHER'S NAME 111 EXAMPLE…
808st8ofmind
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5
votes
2 answers

Can I get import duties refunded when forwarding a product?

A producer of some electronic hardware did not allow for delivery to a non-EU country. I therefore sent it to Germany and it will be forwarded to me by my relatives. However, there are taxes on importing the product to Germany "Einfuhrumsatzsteuer"…
HRSE
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