Personal Finance & Money Stack Exchange
Personal Finance & Money Stack Exchange

Questions tagged [chargeback]

For questions relating to chargebacks, where funds are returned to consumers, normally as a result of a complaint filed against the business that received the funds.

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Ordered bike parts, paid with Paypal, received face masks. How do I get my money back from this scam?

My wife fell victim to a scam that she will not let go of. She was looking for a bicycle online and came across what appeared to be a legit web site. My wife assumed that it was safe to use Paypal because recipients would not get her credit card…
maple_shaft
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What's the point of a chargeback when they just ask the merchant whether they owe money to the buyer?

In my case, a big-name tax chain gave me incorrect information which would have cost me thousands of dollars. I had pre-paid, as is their policy, but did not file my return with them due to their bad information. I went to another, more reputable…
Ken - Enough about Monica
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Recourse with Credit Card company after victimized by fraud?

I signed up for a service that was advertised as "$200 per month." I didn't know the company was under investigation by my state's Attorney General for fraud and questionable business practices. The company had me sign a flurry of papers,…
Fixee
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Is there any way for a buyer to guarantee that there will be no chargeback in PayPal or GoogleCheckout?

Assume I'm a buyer and I want to guarantee a seller that I will not charge back my Paypal or GoogleCheckout payment. Is there any binding mechanism to do it in those systems? Or may be there is a similar online payment system that has this feature?
Alexey Kalmykov
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How can a company charge a closed credit card?

My Visa card was closed due to the company of this particular Visa card going out of business. I couldn't charge my card and could only make payments. However, Emusic.com was able to charge it, despite my having closed my account with them. How can…
Geremia
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Is there a rule that a merchant must identify themself when making a charge

Recently I sent several credit card payments online. The company that charged my card is a multi-billion dollar company, so not just a small start-up. However on the statements the charges appeared as a bunch of random letters and numbers for the…
Mike
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Is a chargeback appropriate when a company cancels and then later un-cancels a service?

So here's the situation: I reserved two spaces on a bus tour Three days before the tour departs I am emailed to notify me the trip has been cancelled. I am given the option to either rebook a day earlier or have my money refunded I exchange some…
Zach
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Can a refund be reversed?

Today I went to return a Christmas gift I bought myself because I realized it was a impulse buy and not something I would actually wear. I went to the Gucci store and gave the jacket to one of the store personnel. He inspected it and processed my…
Jackie
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What are online payment options with no chargeback protection?

What exactly are chargebacks and chargeback fraud? Is it a complaint about not receiving the product, or is it about the customer saying that he did not authorize the payment? If I understand correctly, it is about the second one and therefore some…
XCore
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Is it ok to request a chargeback for an insurance premium?

I changed my auto insurance coverage from company A to company B, effective July 1. I later found that company A had processed an automatic premium payment for the period July 5 - Aug. 5. I called company A and they said they would refund my premium…
Bart
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Is a credit card chargeback appropriate in this case?

Consider the following scenario: I purchase a power tool for several hundred dollars from a dealer, using my credit card.. The item has a 3-year warranty, which gives me some peace of mind. The dealer is an authorized warranty service center, so…
Jason R
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Chargeback for car rental reimbursement

I rented a car in Germany. After one hour of driving the car signaled low engine oil. I stopped at a gas station and checked that the oil indeed was low. I called the rental company helpline and was instructed to buy and refill the oil, with a…
stranger
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Can I get sued by a company after winning a chargeback?

I have a problem with a company that has delivered a service that it considers to be completed, even though it has failed to comply with the contract. I have evidence to justify these failures and would like to possibly open a dispute for a…
jawpotato
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How to account for a customer-imposed processing fee?

I am a sole proprietor. I invoice a client monthly. They pay the invoiced amount, less $20, which is a charge back to me for a processing fee. How do I account for this on my tax return/accounting statements so that the IRS (principally) would be…
Grant Lindsay
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My bank refused to do a charge back

Once I got mis-charged on my bank-issued debit/credit card. What happened is that a COMCAST service representative offered to connect me with "premium" technical support for $50, so I said OK, then she disconnected me instead of transferring me to…
Five Bagger
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