Personal Finance & Money Stack Exchange
Personal Finance & Money Stack Exchange

Questions tagged [consumer-protection]

49 questions
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Need advice recovering money lost due to debit card fraud! Bank wont help!

I was recently the victim of credit card fraud. My number and some of my info was compromised and subsequently used to run up about $500 worth of online charges within a week's time. This was on my Bank of America VISA Debit card. I reported this to…
Mark Renouf
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What protection do credit card holders have against orders mistakenly placed by merchants?

I just discovered I was billed an order for a few hundreds USD from a merchant that I purchased from a few months ago. It is unauthorised and is obviously a mistake from the merchant. I called up the bank and the customer service officer told me to…
curious
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If a house is in foreclosure what does the bank own vs what the former owner owns

So we were having a discussion about what we would all do if we were unfortunate enough to have our homes go into foreclosure. I asserted that all the appliances and even window blinds would still be my property. I would be allowed to keep my…
MrChrister
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Can I recover my deposit (for a future purchase) from a company whose assets are frozen?

We recently paid a catering company $1400 as a deposit for our upcoming wedding. The company was highly recommended by a number of previous clients and had been in business for over a decade. Then their bank accounts were supposedly frozen by the…
user4323
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What can a customer do to reduce damage from a data breach?

A larger retailer admitted recently that hackers were able to steal credit and debit card data for about 40 million customers. Reports say that names, payment card numbers, expiration dates and security codes have been stolen. Since I am customer…
ChuckCottrill
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Is the warranty on an engagement ring worth it

Many jewelery stores around here offer a warranty on ring purchases. For example a $2000 ring might cost $250. The deals offer free repair, cleaning, maintenance and sometimes replacement and vary a little in cost and coverage, but they are…
MrChrister
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Company is requesting W-9 before refunding purchase

My significant other purchased a spa day-pass from one of those deal-a-day sites (similar to Groupon, but done locally). The spa wouldn't accept the day-pass, so she's trying to get a refund from the deal-a-day site. They are requesting she fill out…
jas
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My friend wanted a vacuum, I cosigned, then she died a week later

My longtime friend had a home demonstration from a vacuum salesman. She wanted to buy the vacuum but could not get approved for the payment plan. But, the salesman said if she could get a cosigner, within 3 days, he would give her a $1200.00…
Rahel Tucker
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Gift card fraud: To whom to report? How to recover funds? Is the party which issued me the card liable?

In September 2011, I redeemed credit card points I had with Citibank for a $100 Walmart gift card. I did not try using this card until March 2014, when I discovered there was no balance in it. I contacted Walmart and they said that someone else had…
user14258
7
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1 answer

Can I get my payment back on a vacation booked with a company that went into receivership?

My friend booked a summer vacation with a resort/inn located in Ontario that has just gone into receivership. She paid in FULL with a credit card about a month ago. Is there any way to get her money back?
Nat_Rea
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Currency conversion losses in credit card bill due to merchant mistakes

An overseas merchant whom I have purchased from before made an erroneous transaction on my credit card bill. The dispute has been resolved and the money refunded. The problem is incurred currency losses as a result of the currency conversion losses.…
curious
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Sleazy Bait and Switch Marketing -- Is this legal?

I just saw a mail out advertisement for a pretty unbelievable price on a new car. The advertisement is repeated online, link here. When you start to read the fine print, you realize that there are rebates that are summed up that required you to be…
zipzit
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Can the Securities Investor Protection Corporation (SIPC) itself go bankrupt?

The Securities Investor Protection Corporation (SIPC) insures investor accounts up to $500K: Terms of SIPC help. Customers of a failed brokerage firm get back all securities (such as stocks and bonds) that already are registered in their name…
t0x1n
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Does SIPC protect securities purchased in foreign exchanges?

Suppose I open an account at an SIPC-protected broker (say Interactive Brokers) and buy 500,000$ worth of BP stocks on the LSE (London Stock Exchange). Now suppose Interactive Brokers goes bankrupt, and my BP stocks are missing. Am I insured? Had I…
t0x1n
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Personal financial implications of joining or not joining a class action lawsuit

I received a very random piece of mail inviting me to join the "Settlement Class" for a class action suit again the now defunct (and part of BOA) MBNA bank due to bad practices involving raising periodic interest rates due to delinquency and default…
Glorified Plumber
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