After installing 20.04 on my desktop, my printer has stopped working.
Printer: HP Envy 5640, connected via USB.
hplip installed.
cups installed.
Any suggestions appreciated. Printer itself is OK as I have used it wirelessly to print from another PC on the network.
Try sudo hp-setup -i. At least for USB. That finally helped me with a HP LaserJet Pro P1102w.
If the printer was working for you with hplip before, just uninstall ippusbxd package:
sudo apt remove ippusbxd
The problem, at least in my case, was that ippusbxd was automatically creating a printer that was not working and was conflicting with my hplip printer.
I have solved with the following steps, don't know if all are required, most likely only step 3 is the fix.
Removed and reinstalled some packages:
sudo apt-get update
sudo apt-get remove hplip cups-filters cups hplip-data system-config-printer-udev
sudo apt-get install build-essential tix groff dc axel cups
sudo apt-get install cups-filters unp system-config-printer-gnome
installed hplip from the hp's Developer Portal: https://developers.hp.com/hp-linux-imaging-and-printing/gethplip
ver 3.20.5 claims to be compatible with 20.04 but in my case was not solving the issue:
Finally, changing permissions to the ppd file:
sudo chmod 644 /etc/cups/ppd/HP_ENVY_4520_series_XXXXXX_.ppd
where (i suppose) XXXXXX should be part of the serial number of the printer
Now the printer works fine. It took me several days to achieve this result, the printer was working perfectly on 19.10, so I am a little disappointed of this issue.
So I had this problem for awhile and tried many of the solutions posted above but they just didn't work for me (as written) but I was able to mix and match them to come up with this solution. I am using an HP Deskjet 3520.
sudo apt remove ippusbxdsudo hp-setup -isudo apt remove ipp-usb <- note that this is different from step 2 abovesudo hp-setup -iFor the heck of it, I decided to upgrade to 21.10 right afterwards and the printer just worked. Hopefully these steps help because it was a pain to figure them out.
No end of pain but got my LaserJet p1102w working on fresh install xubuntu 20.04.1 LTS.
apt purge ippusbxdhp-setup -i and install USB printer with PPD plugin as suggested by installer. Test page will not work.And now, finally, magically, I can print. On previous versions of Ubuntu I just plugged in the printer over USB and was up and running. Something has changed. Thank you to all who contributed to the solution in this thread.
This has worked for me
sudo apt update
sudo apt install hplip
This takes you to the screen where you need to decide the mode of i/o screen usb or network / ethernet
It downloads the status manager
Then you have to confirm the terms of use / license agreement
It then installs the software and then identifies the printer model and asks you to reconfirm it (In my case HP_LaserJet_Professional_p1108)
On confirmation it downloads driver and asks you to specify location. I gave local. Then it installs the driver and gives option to fire a test page.
Hope this helps..
I tried to reinstall as per below link.
https://answers.launchpad.net/hplip/+question/690299
But then, I was getting communication error same as in below error.
"Device Communication error (5012)" - HP printer
But, the solution mentioned in above link, partially worked.
I reinstalled ubuntu 20.04 LTS and it was pretty quick and was able to install within 20 minutes.
While installation, I kept my printer switched on and it auto detected and then onwards it started working any issues.
I was able to print 1. Ubuntu Test Page. 2. I was able to print document on both sides.
Hope this may help others.
I had same issue with a Brother printer. I uninstalled cups and reinstalled but it didn't solve the problem. Next, I uninstalled the printer using the printer settings GUI. I then added a new printer and it automatically found the driver and loaded. It works perfectly now. So I'd recommend just trying to remove it and reinstall the printer first using the GUI before doing anything in the terminal if you are not super techy, like me.
text files wont print ubuntu 20.04
Sort of a solution:
1st Sun 28 Jun 2020 02:45:17 PM EDT <------------------/ trying cups install /---
open CUPS 2.3.1 http:
//localhost:631/
after install lp only prints 1st line of text file, and acts like job done ??????
-rwxr-xr-x 1 root 63080 Apr 10 09:12 /usr/lib/cups/filter/texttopdf
<--------/ likely problem /---
-D [28/Jun/2020:14:46:02 -0400] [Job 59] PID 71266 (/usr/lib/cups/filter/texttopdf) crashed on signal 6.
[ jack @ s0n5-u20 scr-2 ~ ] $ echo "a" | CHARSET=utf-8 /usr/lib/cups/filter/texttopdf 1 user title 1 "PageSize=A4" > out.pdf Unsupported OTF font / glyf table texttopdf: fontembed/sfnt.c:651: otf_get_width: Assertion '0' failed. Aborted (core dumped)
print text files works ubuntu20.04 from gvim && konsole prt sc
enscript /tmp/le0203 [ 1 page * 1 copy ] sent to printer ----/ works /---
but has file location on header ??? not desireable.
enscript -B /tmp/le0203 no file location header !
print text files fails lp lpr
Using
enscript -B is a work around, <------/ my tmp solution /--
Weird Ubuntu 20.04 LTS not tested for lp and lpr use ???
jack
Interesting question actually and quite by accident I found how to fix it. I have two computers, both experienced this problem after updating to 20.04 Kubuntu. The fix is easy and works every time. If you've only just installed the system, delete it and reinstall. This time do not select connect to the internet via wireless. Either plug in an ethernet cable or install without updates,both methods work.
Once the system is up and running go to systems and select KDE wallet, disable it. (doesn't every one do that to this useless annoying piece of sh** anyway :-) Now connect to the internet via WiFi.
Then go to printers and you should find your printer is now working!
I haven't investigated why this works but I'm assuming that if you connect to the internet during installation cups or somewhere else along the chain the printers wifi is assigned to root.
I know its going to be annoying to do this if you've spent an entire weekend tweeking the system. But if you've only just put it on and its still the basic interface it only takes twenty minutes or so to reinstall this method is simple and it works. I've done it on 4 computers now
I don't know what happened here, but honestly I also agree some TLC is needed for printer setup in 20.04, ( 18.04 i was able to plug it in via USB and it just worked )
I was able to get it working by pressing the wifi button on the printer ( HP Deskjet 2652 ) ... while the printer was plugged in via USB
The button looked like this ( blue LED light to the left of the button )
After I pressed the button, the printer printed off some not-so-helpful help pages. I then noticed the rest of the options appeared ( print, scan, print test page, align, and wifi setup using usb ), previously i was not able to see them.
Notes on how to open the hp toolbox
sudo apt install hplip hplip-gui
hp-systray -x
#open the device manager from the running service icon in the systray
I then followed the steps to setup wifi over usb.
The blue wifi light started blinking, I completed the wifi setup using WAP, entered my wifi password, and the blue wifi light on the printer stopped blinking and went solid.
and somehow automagically it started printing after I ran hp-setup 192.168.1.178 ( which the usb wifi setup said to run )
Previously when I ran sudo ippfind ; sudo driverless ; sudo hp-scan -g no results were given. After, the wifi print setup it gave me the following.
sudo ippfind
ipp://HPE4E749E59805.local:631/ipp/print
sudo driverless
ipp://HP%20DeskJet%202600%20series%20%5BE59805%5D._ipp._tcp.local/
01:33:40 jmunsch@pop-os Downloads → sudo hp-scan -g
warning: hp-scan should not be run as root/superuser.
HP Linux Imaging and Printing System (ver. 3.20.3)
Scan Utility ver. 2.2
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
hp-scan[131906]: debug: getDeviceUri(None, None, ['hpaio'], {'scan-type': (<built-in function gt>, 0)}, , True)
hp-scan[131906]: debug: Mode=0
| SELECT DEVICE |
Num Scan device URI
0 escl:https://192.168.1.178:443
1 escl:http://192.168.1.178:8080
2 hpaio:/usb/DeskJet_2600_series?serial=CN93B8C0PB06MD
3 hpaio:/net/DeskJet_2600_series?ip=192.168.1.178
Enter number 0...3 for device (q=quit) ?
previous attempts to setup with just usb printing resulted in:
journalctl -f -u cups > cups_whole_log
Jan 21 00:52:19 pop-os hp[129061]: io/hpmud/musb.c 389: Active kernel driver on interface=1 ret=0
Jan 21 00:52:19 pop-os hp[129061]: io/hpmud/musb.c 535: claimed 7/1/2 interface
Jan 21 00:53:04 pop-os hp[129061]: io/hpmud/musb.c 1455: unable to write data hp:/usb/DeskJet_2600_series?serial=CN93B8C0PB06MD: 45 second io timeout
Jan 21 00:53:04 pop-os hp[129061]: io/hpmud/musb.c 781: read actual device_id successfully fd=1 len=303
Jan 21 00:53:49 pop-os hp[129061]: io/hpmud/musb.c 1455: unable to write data hp:/usb/DeskJet_2600_series?serial=CN93B8C0PB06MD: 45 second io timeout
Jan 21 00:53:49 pop-os hp[129061]: io/hpmud/musb.c 781: read actual device_id successfully fd=1 len=303
Jan 21 00:54:34 pop-os hp[129061]: io/hpmud/musb.c 1455: unable to write data hp:/usb/DeskJet_2600_series?serial=CN93B8C0PB06MD: 45 second io timeout
Jan 21 00:54:34 pop-os hp[129061]: io/hpmud/musb.c 781: read actual device_id successfully fd=1 len=303
Jan 21 00:55:19 pop-os hp[129061]: io/hpmud/musb.c 1455: unable to write data hp:/usb/DeskJet_2600_series?serial=CN93B8C0PB06MD: 45 second io timeout
Jan 21 00:55:19 pop-os hp[129061]: io/hpmud/musb.c 781: read actual device_id successfully fd=1 len=303
Not sure if some apparmor issue, permissions issue, or what, tried chmod the ppd file, and uninstall/re-install hplip, cups, and ippusbxd, all to no avail.
Seemed like some sort of weirdness with IPP over USB, possibly?
I found myself here yet again.
Run hp-check and see what dependencies are missing.
hp-check
sudo apt purge ippusbxd
Install the dependencies:
sudo apt get install libcups2 \
libjpeg-dev libcups2-dev cups-bsd \
cups-client libcupsimage2-dev libusb-dev \
libsane-dev libsnmp-dev snmp-mibs-downloader \
python3-pyqt5 gtk2-engines-pixbuf \
python3-dev libtool libtool-bin \
libavahi-client-dev libavahi-core-dev
Download the latest .run file
https://developers.hp.com/hp-linux-imaging-and-printing/gethplip
sudo apt install libcanberra-gtk-module libcanberra-gtk3-module
this will fail, but unpacks a bunch of stuff into the directory
./hplip-3.21.6.run
./configure --prefix=/usr --enable-qt5 --disable-qt4
make -j$(nproc)
sudo make install
If you get the following error while running hp-setup, hp-check, etc:
Traceback (most recent call last):
File "/usr/bin/hp-setup", line 48, in <module>
from base import device, utils, tui, models, module, services, os_utils
File "/usr/share/hplip/base/device.py", line 42, in <module>
from . import status
File "/usr/share/hplip/base/status.py", line 50, in <module>
cupsext = utils.import_ext('cupsext')
File "/usr/share/hplip/base/utils.py", line 2508, in import_ext
return importlib.import_module(ext_name)
File "/home/jm/.pyenv/versions/3.9.10/lib/python3.9/importlib/__init__.py", line 127, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
ModuleNotFoundError: No module named 'cupsext'
Then copy over the compiled libs:
# if you're using a pyenv
# sudo cp ./.libs/* /home/jm/.pyenv/versions/3.8.10/lib/python3.8/
Try testing a print page.
Ensure the network printing is setup, see the other answer, etc
If the power light is blinking ensure the ink area door is closed as well.
I came here after a long painful MONTH trying to fix all sorts of printing errors on Ubuntu 20.04 from not connecting to device, not finding any printers, printing gibberish, etc., with my HP Laserjet P2014.
I went from uninstalling ippusbxd, uninstalling hplip, my printer worked for a while, then for some reasons it broke down yet again. So many trials and errors with different approaches, finally, I came into this app by chance. It just worked right away, without much effort.
sudo snap install ghostscript-printer-app --edge
Go to http://localhost:8000 > Add printer
Specify Device and Driver Name corresponding to your printer model > Add printer
Leave a comment to see if it works for you as well!
