Ubuntu 17.10, clean install, default video player (totem?)
Having a problem with the Videos application. When I try to play a video, I get audio, but no video (just a black window). The video appears to be playing (I can shift from point to point in the video with the slider at the bottom - it shows a different time point in the video, and continues to "play" from there - but never any actual image, just the audio). This happens with any video I attempt to play. Note that the thumbnailer app is correctly reading the video, as it generates appropriate thumbnails for each one.
It doesn't seem to be a hardware problem, as I have multiple versions of Ubuntu installed (on different partitions), and the same video files play without problem on older versions (16.04, 17.04).
I have installed the ubuntu-restricted-extras package to get the appropriate codecs and such - it installed without a problem.
When running it from the terminal, it produces the following error:
(totem:2345): GLib-CRITICAL **: g_key_file_load_from_file: assertion 'file != NULL' failed
And the syslog gives:
Nov 15 17:10:44 -HP-Compaq-8200-Elite-CMT-PC totem[10043]: Native Windows taller than 65535 pixels are not supported
Nov 15 17:10:45 -HP-Compaq-8200-Elite-CMT-PC totem[10043]: g_key_file_load_from_file: assertion 'file != NULL' failed
Nov 15 17:10:52 -HP-Compaq-8200-Elite-CMT-PC dbus[613]: [system] Activating via systemd: service name='org.freedesktop.hostname1' unit='dbus-org.freedesktop.hostname1.service'
Nov 15 17:10:52 -HP-Compaq-8200-Elite-CMT-PC systemd[1]: Starting Hostname Service...
Nov 15 17:10:52 -HP-Compaq-8200-Elite-CMT-PC dbus[613]: [system] Successfully activated service 'org.freedesktop.hostname1'
Nov 15 17:10:52 -HP-Compaq-8200-Elite-CMT-PC systemd[1]: Started Hostname Service.
Nov 15 17:10:58 -HP-Compaq-8200-Elite-CMT-PC totem[10043]: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node slider owner GtkScale)3-HP-Compaq-8200-Elite-CMT-PC totem[10170]: Native Windows taller than 65535 pixels are not supported
Nov 15 17:14:58 HP-Compaq-8200-Elite-CMT-PC totem[10170]: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node slider owner GtkScale)
Nov 15 17:14:58 -HP-Compaq-8200-Elite-CMT-PC totem[10170]: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node slider owner GtkScale)
Nov 15 17:15:32 -HP-Compaq-8200-Elite-CMT-PC gnome-software[2504]: running search with refine-flags=require-license,require-description,require-rating,require-version,require-history,require-setup-action,require-origin,require-provenance,require-review-ratings,require-icon,require-permissions,require-origin-hostname with failure-flags=use-events with timeout=10 with max-results=50 with search=totem on plugin=snap on apps system/snap/Snap Store/desktop/minidlna-escoand/*,system/package/ubuntu-artful-main/desktop/org.gnome.Totem.desktop/* took 713ms
Nov 15 17:15:40 -HP-Compaq-8200-Elite-CMT-PC gnome-software[2504]: running refine with refine-flags=require-license,require-url,require-size,require-version,require-history,require-setup-action,require-origin,require-menu-path,require-addons,require-provenance,require-icon,require-permissions,require-origin-hostname,require-runtime,require-screenshots with failure-flags=use-events with timeout=60 on apps system/package/ubuntu-artful-main/desktop/org.gnome.Totem.desktop/*
Nov 15 17:15:41 -HP-Compaq-8200-Elite-CMT-PC gnome-software[2504]: running refine with refine-flags=require-rating,require-reviews,require-review-ratings with failure-flags=use-events with timeout=60 on apps system/package/ubuntu-artful-main/desktop/org.gnome.Totem.desktop/* took 1022ms
Any suggestions?
[edit 11/17] Got an update to gstreamer today while doing routine updates, and now some files show video while others don't. Here is the stream info for one that does not show video (stream info retrieved using ffprobe):
Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 640x360 [SAR 1:1 DAR 16:9], 493 kb/s, 29.97 fps, 29.97 tbr, 11988 tbn, 59.94 tbc (default)
Metadata:
handler_name : VideoHandler
Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 48 kb/s (default)
Metadata:
handler_name : SoundHandler
[edit 1/9/18] Output when attempting to launch video from command window:
tracy@tracy-hp:/mnt/7BC9480105AD511D/Test$ totem Testing.mp4
(totem:8700): Gtk-WARNING **: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node slider owner GtkScale)
(totem:8700): Gtk-WARNING **: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node slider owner GtkScale)
tracy@tracy-hp:/mnt/7BC9480105AD511D/Test$
Still no video output. It is worth noting (in regard to other comments posted) that I do have gstreamer1.0-plugins-ugly installed (for h264 support). Here are the gstreamer packages installed:
gstreamer1.0-alsa/artful,now 1.12.3-1 amd64 [installed]
gstreamer1.0-clutter-3.0/artful,now 3.0.24-1 amd64 [installed]
gstreamer1.0-fluendo-mp3/artful,now 0.10.32.debian-1 amd64 [installed,automatic]
gstreamer1.0-libav/artful,now 1.12.2-1 amd64 [installed]
gstreamer1.0-nice/artful,now 0.1.13-2 amd64 [installed,automatic]
gstreamer1.0-packagekit/artful,now 1.1.7-1 amd64 [installed]
gstreamer1.0-plugins-bad/artful,now 1.12.3-1ubuntu1 amd64 [installed]
gstreamer1.0-plugins-base/artful,now 1.12.3-1 amd64 [installed]
gstreamer1.0-plugins-base-apps/artful,now 1.12.3-1 amd64 [installed]
gstreamer1.0-plugins-good/artful,now 1.12.3-1ubuntu1 amd64 [installed]
gstreamer1.0-plugins-ugly/artful,now 1.12.3-1 amd64 [installed,automatic]
gstreamer1.0-pulseaudio/artful,now 1.12.3-1ubuntu1 amd64 [installed]
gstreamer1.0-tools/artful,now 1.12.3-1 amd64 [installed]
gstreamer1.0-vaapi/artful,now 1.12.3-1ubuntu1 amd64 [installed,automatic]
gstreamer1.0-vaapi-doc/artful,artful,now 1.12.3-1ubuntu1 all [installed]
gstreamer1.0-x/artful,now 1.12.3-1 amd64 [installed]
Additional edit 1/9/18: Thanks to Roberto Lineros. Removing gstreamer1.0-vaapi appears to have resolve this for me. Videos are now playing, including h264 videos (mp4 formats).
