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I have an Hp printer which was working fine with ubuntu 18.04 through USB cable without installing hplip as I faced problem with it previously.

When printing through wireless the documents were shifted upwards, but was printed perfectly using USB with certain settings in evince.

Now after installing Ubuntu 20.04, documents are shifted upwards also throught USB.

Besides, The printer keeps added and I had more than one printer shown in evince one of which keeps stuck at getting printer information, I also faced many errors like "No suitable Destination Host found by cups-browsed". I Installed the hplip with no success.

Finally decided to make factory reset to the printer and reinstalled Ubuntu with the printer plugged in. Now only one printer added but still the shifting problem exsits no matter what settings I am using.

Sorry for the long question, any help will be greatly appreciated.

Edit: Installing hplip didn't solve the problem at all, actually I was printing without it being installed on Ubuntu 18.04.

Nuhania
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3 Answers3

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  1. Remove ippusbxd: (run sudo apt remove ippusbxd in terminal)
  2. Delete and reinstall the printer using the GUI printer utility
  3. Print a test page

This worked for me after hours of troubleshooting, I hope it works for you as well!

You might also want to read these related questions where more knowledgeable people than me explain how all printers now are "network printers" or something like that. Apparently removing ippusbxd isn't the most elegant solution, but as long as it works I'm happy :-)

Nmath
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rinre
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Update

I have now switched over to using ghostscript-printer-app from snap store.

Following the instruction in their github repo:

sudo snap install ghostscript-printer-app --edge

Go to http://localhost:8000/ and specify your printer device and model. It worked right out of the box for me!

Old Solution

I faced the same problem as you did, but in my case I tried to install hplip and got "Device Communication Error" when printing. Below is my approach in case anyone needs it:

1. Remove ippusbxd as suggested by @rinre

sudo apt remove ippusbxd

2. Check the presence of hplip package and its dependencies

dpkg --list | grep .*hplip.*

3. Purge hplip and all of its dependencies

sudo apt purge hplip*

4. Remove partially installed hplip just in case

sudo rm /var/lib/dpkg/info/.*hplip.*
sudo dpkg --configure -a
sudo apt-get update

5. Restart the printer

  1. Turn off (or unplug) and turn on again (plugin)

  2. Go to Ubuntu's Settings > Printers > Add printers

  3. Test your printer

William Le
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If your HP printer is not printing18557317002 properly following the installation of Ubuntu 20.04, proceed with these steps to troubleshoot:

  1. Install or Update HPLIP Ubuntu comes with the HP Linux Imaging and Printing (HPLIP) driver, but it can be old. Update it by executing:

sudo apt update sudo apt install hplip

If problems continue, download the newest HPLIP version from HP's website and install it manually.

  1. Verify Printer Connection Execute lsusb (for USB printers) or lpinfo -v (for network printers) to verify Ubuntu recognizes your printer. If connected via Wi-Fi, make sure the printer is on the same network.
  2. Uninstall and Reinstall the Printer Go to Settings > Printers, uninstall the printer, and reinstall it. Alternatively, execute
Rimsa
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