99

In my freshly installed Ubuntu 20.04 LTS, Ubuntu Software is not loading properly.

It is loading only Editor's Picks but nothing else. Installed tab is empty and search is not working as well. My internet connection is perfectly working and I am not using any firewall.

digiwizkid
  • 2,615

8 Answers8

191

On Ubuntu 20.04LTS the app called "Ubuntu software" is in reality snap-store (the terminal command running it is "snap-store", not "gnome-software"). Ubuntu 20.04 does not seem to come with gnome-software installed by default. For me, closing the app, then typing

killall snap-store

in a terminal and then re-launching the app solved the problem without a reboot.

Arnaud
  • 2,019
23

In Ubuntu 20.04, it is installed as a snap package named snap-store (not as debian package).

Reinstalling the snap package solved the issue for me. For me it wasn't opening at all.

snap remove snap-store
snap install snap-store
Deepak
  • 771
21

If all images and software aren't loading in the software app delete the ubuntu-reviews.db file at ~/.local/share/gnome-software/ubuntu-reviews.db. It will be recreated automatically the next time you open Ubuntu Software (the Software app). Open the terminal and type:

killall gnome-software
mkdir -p ~/.local/share/gnome-software/
cd ~/.local/share/gnome-software/
mv ubuntu-reviews.db ubuntu-reviews.db.bak # skip if ubuntu-reviews.db doesn't exist

Then reopen the Software app.

If it still doesn't work you could try reinstalling the Software app.

sudo apt update
sudo apt purge gnome-software
sudo apt install gnome-software
karel
  • 122,292
  • 133
  • 301
  • 332
13

The only thing that has worked so far is

gnome-software refresh

But the terminal has to be kept open. Once it is closed, the apps disappear again.

Update: G. Koçmarlı has posted a working solution on Ubuntu software shows only editors picks 20.04.

Kulfy
  • 18,154
Laplante Verte
  • 131
10

If you're getting unresponsive search, try reinstalling the software center.

sudo apt reinstall gnome-software
Ben Winding
  • 733
9

All I did was use the command:

gnome-software refresh

and it worked.

Nmath
  • 12,664
Dave
  • 101
6

I also freshly installed Ubuntu 20.04 and was having problems with Ubuntu Software.

Run

sudo apt install gnome-software
Nitav Shah
  • 61
3

Instead of installing the gnome-software try:

(Ubuntu has this by default but still you may not have it)This installs the snapd package manager wich ubuntu software uses

sudo apt update
sudo apt install snapd

This installs the snap store using the package manager

sudo apt-get update
sudo snap install snap-store
jogarcia
  • 153