12

I see previous questions about this but none of the answers work and it has been suggested that it is a problem at 'Snapcraft'

If this is still a problem it is a pretty poor show - is there an alternative GUI for managing installed software (I am trying to uninstall something)?

When I click the icon I get a spinning wheel cursor pointer for about 10 secs and then it goes back to nornal and nothing happens. No relevant process is running.

/var/log/syslog shows this every time I try.

Aug 26 19:32:54 rogerco-Lite systemd[1149]: Started snap.snap-store.ubuntu-software.e6ad0127-fbf7-4d35-bdd4-89003368a151.scope.
Aug 26 19:32:54 rogerco-Lite systemd[1149]: Started Application launched by gnome-shell.
Aug 26 19:32:54 rogerco-Lite snap-store_ubuntu-software.desktop[10276]: /user.slice/user-1000.slice/user@1000.service/app.slice/app-gnome-snap\x2dstore_ubuntu\x2dsoftware-10276.scope is not a snap cgroup

What does this mean please and how do I fix it? This is 22.04.1 updated from 20.04 which was updated from 18.04. There were also some automatic system updates earlier today.

Any suggestions, anyone else got a problem with the 'Ubuntu Software' app?

RogerCO
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4 Answers4

12

In the terminal, type killall snap-store and hit ENTER

3

You can remove Ubuntu Software and reinstall it (now App Center) as:

snap remove snap-store
snap install snap-store

Reference is another AU thread.

2

Try this if you are still experiencing the problem. On going issue. (sudo apt install --reinstall gnome-software)

B. Graham
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0

And today it works. Most strange. I guess that the Synaptics thing is still flakey - since this has been going on for months perhaps it should be removed from Ubuntu in the next release and a more reliable package manager used as per @manolol suggestion.

RogerCO
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