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I have read every single post about system freezes, but cannot find my exact problem.

Basically, Ubuntu 11.10 is randomly freezing. When it happens, I cannot do anything, not even move the mouse. Everything is locked up, even the keyboard is not responding (num lock does nothing). I noticed that the CPU fan starts to spin faster when the system freezes, but I verified that the CPU temp is OK just a moment before the freeze, so it's not that.

My system was working OK one week ago, after using it for more than two months. Now, suddenly, I started getting this problem, it happens several times a day. Seems to me that it was just after installing some ubuntu updates, that included the 3.0.0-16-generic-pae kernel, flash plugin, and some other packages.

What I did to try to troubleshoot:

  • Looked in the different logs, none reflect anything at the time of the freeze.
  • Used the previous kernel version selecting it from Grub; the freezes still happen.
  • Uninstalled firefox as I initially thought it was related (it was acting weird). Still happening.
  • I ran the memTest86, it passes (executed only one pass).
  • Used Windows 7 for several hours just to see if there's any problem there. No freezes or crashes at all.
  • I tested during one entire session without opening any web browser, just to not use Flash or anything. Still freezing.

I say it's random because I don't seem to find any sequence of steps that lead to a freeze. It can be on battery or plugged, while doing something or while doing nothing. Got the freeze while watching a flash video. Got the freeze while using Eclipse or while using gedit (to look at the logs!). Anything basically, does not seem to matter.

How can I further troubleshoot? The logs don't seem to help, I guess nothing is getting logged.

This problem is really frustrating. While everything else (including drivers, programs, Unity) works flawlessly, this is making the system almost unusable, I know I can lose my work at any point.

Thanks for any help!

montag
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1 Answers1

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It sounds like you might be experiencing an X freeze. Details on how to troubleshoot these types of freezes are available at https://wiki.ubuntu.com/X/Troubleshooting/Freeze.

See also: How do I report a bug?