Questions tagged [ecommerce]
8 questions
17
votes
3 answers
When ordering off Amazon, are you allowed to keep a product that's significantly more valuable than what you originally ordered?
A friend of mine ordered a 60 EUR PC case off of Amazon.nl, but when receiving it today it turns out it is an entire prebuilt gaming PC valued at around 1400 EUR. in the friends group, we speculated that it's returned product that was processed…
Nzall
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4
votes
1 answer
Legality of emails reminding of abandoned carts
Some online retailers and service providers have this habit of emailing their would-be (or existing) customers who added something to their shopping cart, entered their email address, but then changed their mind and navigated away.
A typical email…
Greendrake
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4
votes
2 answers
“No returns” policy for private individuals selling items “buy it now” style on eBay
Alice a private individual (natural person not acting in the course of business) lists an item she doesn’t need anymore on eBay, though not as an auction. She specified in the listing “No returns.”
Bob orders the item and then goes to collect and…
TylerDurden
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2
votes
3 answers
“No returns” online auction policies
Alice lists an item on an eBay auction and in the listing, declares “no returns”.
Yet certain consumer rights provisions including distance selling regulations mandate the indulgence of buyers remorse periods etc.
Is it possible to contract out of…
TylerDurden
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1
vote
1 answer
On what legal basis can a store sell an item and forbid its resale?
I was trying to resell this item, which I purchased a few years ago from California from a NJ seller. The item page says the item cannot be resold, but I guess I forgot.
The store I bought it from sent me a message telling me I cannot resell it, and…
MicroMachine
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1
vote
1 answer
Lost merchandise: Replacement or refund
Bob ordered something on eBay from a seller and wins the auction for £40. The item is in good condition but more usually goes for closer to £150. Perhaps it has some uncommon quality that especially suits Bob but not others thus making it more…
TylerDurden
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-1
votes
1 answer
Claiming against eBay sellers: mechanics and practicality
It seems clear that in principle eBay sellers are subject to either the consumer rights or sale of goods act respectively, depending on whether the seller is a company or individual.
But how does one claim against just the user name? I doubt that…
TylerDurden
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-2
votes
1 answer
Breach of contract between eBay users
Breach of contract between eBay users
Bob bids on an item on eBay. He wins the auction. The seller, perhaps disappointed at the price the item had fetched, promptly"cancels the order" on spurious grounds of "issues with the buyer's delivery…
TylerDurden
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