I'm on Ubuntu 16.04.2 on a Dell 7010 (i5-3570S) and own an EATON 5E 850i (former MGE). I've read and tried various guides, including all answers here: How to configure UPC with USB connection
When running upsdrvctl start and I'm still getting:
Network UPS Tools - UPS driver controller 2.7.2
Network UPS Tools - Generic HID driver 0.38 (2.7.2)
USB communication driver 0.32
No matching HID UPS found
Driver failed to start (exit status=1)
One snag is that after reboot the UPS is no longer seen by lsusb. I need to manually unplug and replug the USB cable, and then it shows up.
lsusb says:
# lsusb
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 152d:1561 JMicron Technology Corp. / JMicron USA Technology Corp.
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 042: ID 0463:ffff MGE UPS Systems UPS
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
lsusb -v says:
# lsusb -v -d 0463:ffff
Bus 003 Device 042: ID 0463:ffff MGE UPS Systems UPS
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x0463 MGE UPS Systems
idProduct 0xffff UPS
bcdDevice 0.01
iManufacturer 1 (error)
iProduct 2 (error)
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 34
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xa0
(Bus Powered)
Remote Wakeup
MaxPower 20mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0 No Subclass
bInterfaceProtocol 0 None
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.10
bCountryCode 33 US
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 549
Warning: incomplete report descriptor
Report Descriptor: (length is 9)
Item(Main ): (null), data=none
Item(Main ): (null), data=none
Item(Main ): (null), data=none
Item(Main ): (null), data=none
Item(Main ): (null), data=none
Item(Main ): (null), data=none
Item(Main ): (null), data=none
Item(Main ): (null), data=none
Item(Main ): (null), data=none
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0008 1x 8 bytes
bInterval 20
Device Status: 0x0001
Self Powered
Any clues?
