2

I have a Samsung scanner which hasn't been working since I installed 17.10.

# sane-find-scanner
found USB scanner (vendor=0x04e8 [Samsung Electronics Co., Ltd.], product=0x3430 [SCX-5635 Series]) at libusb:001:002

Each time I try to use simple-scan on 17.10, I get a crash.

$ simple-scan 
Not a JPEG file: starts with 0xff 0xff

Same error (crash) with gscan2pdf

$ gscan2pdf 
/usr/share/themes/Ambiance/gtk-2.0/apps/mate-panel.rc:30: error: invalid string constant "murrine-scrollbar", expected valid string constant
Not a JPEG file: starts with 0xff 0xff

and same error with xscanimage

$ xscanimage 
/usr/share/themes/Ambiance/gtk-2.0/apps/mate-panel.rc:30: error: invalid string constant "murrine-scrollbar", expected valid string constant
Not a JPEG file: starts with 0xff 0xff

I think sane doesn't use the right driver

# scanimage -L
device `xerox_mfp:libusb:001:002' is a Samsung Samsung SCX-5635 Series multi-function peripheral

I have installed the driver from the Samsung website. New file /etc/sane.d/smfp-samsung.conf but seemingly the xerox driver is still being used.

In the xerox_mfp.conf there is well reference of the Samsung

So what's the problem? Bug in the xerox driver? Incorrect config?

Zanna
  • 72,312
Vincent
  • 138

2 Answers2

1

Not connected with the scanner, but I found this question through searching on the "murrine-scrollbar" error.

/usr/share/themes/Ambiance/gtk-2.0/apps/mate-panel.rc:30: error: invalid string constant "murrine-scrollbar", expected valid string constant

This seems to trigger when opening any gui program from the terminal.

As reported in this bug report: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1724078/comments/4 , edit the mentioned file at line 30, replacing murrine-scrollbar with scrollbar.

lazysoundsystem
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0

Samsung "is" Xerox for some devices. Do check if you are not affected by either: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1728012 or https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1707352 and don't forget to let people know that you are affected too.

Mariusz
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