24

I have a Dell XPS 13 running Ubuntu 16.04. Over the last weekend, I've noticed that this laptop will shut down instead of suspending - whether it's a result of the lid closing or manually hitting suspend.

I have tried editing my /etc/systemd/login.conf (for HandleLidSwitch) as well as /etc/default/acpi-support (for SAVE_VIDEO_PCI_STATE), but neither approach has worked. I read Ubuntu shuts down on suspend? but there seems to be no answer.

What can I do here?

Community
  • 1
Yitz Deng
  • 241

4 Answers4

3

I have the same issue with an XPS 13 9350 and Ubuntu 16.04. The issue was resolved for a little while when I followed this solution: Sony Vaio FW350 reboots instead of waking up after sleep/suspend

Now it's randomly back to shutting down instead of suspend.

You can click the suspend button in the top right menu (under the gear icon) while waiting for a solution, although even this works inconsistently on my XPS 13.

Community
  • 1
Cedric Eveleigh
  • 316
1

I have Ubuntu 17.10 & Win10 dual boot and I recently had the same issue.

What worked for me is forcing Win10 to a full shut down, then the Ubuntu suspend process was back to normal.

Bar
  • 111
0

Add radeon.modeset=1 radeon.drm=1 radeon.runpm=0 to GRUB_CMDLINE_LINUX_DEFAULT of /etc/default/grub.

Reference: https://lists.ubuntu.com/archives/ubuntu-users/2016-July/285902.html

It worked for my HP Pavilion g6 AMD E2-3000M APU with Radeon(tm) HD Graphics × 2

Ubuntu 16.04 LTS

pomsky
  • 70,557
yoshinobu
  • 1
0

I had the same issue with my Dell latitude e7270 and Ubuntu 16.04 LTS. My problem was solved when updating my kernel following the instructions here

This probably means it is an Ubuntu issue and I guess updating your kernel might do the job.

Kyriakos
  • 111