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agung@agung-K43SJ:~$ steam
Running Steam on ubuntu 15.04 64-bit

STEAM_RUNTIME is enabled automatically

Installing breakpad exception handler for appid(steam)/version(0)

libGL error: unable to load driver: nouveau_dri.so

libGL error: driver pointer missing

libGL error: failed to load driver: nouveau

libGL error: unable to load driver: swrast_dri.so

libGL error: failed to load driver: swrast

Before that, I also tried installing Steam from Terminal, but it didn't launch after having downloaded the update.

Can anyone help me finding a solution to install Steam?

kos
  • 41,268
Agung Wahyudi
  • 411

4 Answers4

65

Short version:

Start steam in the terminal using: 

LD_PRELOAD='/usr/$LIB/libstdc++.so.6' DISPLAY=:0 steam

instead of just steam

Long version:

Steam can’t open nouveau_dri.so, the shared library responsible for communicating with the graphics driver. To check if the driver is OpenGL enabled run:

DISPLAY=:0 glxinfo | grep -i direct

The output should be:

direct rendering: Yes

Running steam in debug mode:

DISPLAY=:0 LIBGL_DEBUG=verbose steam

Gives us the output where the following lines gives us hint:

libGL: OpenDriver: trying /usr/lib/i386-linux-gnu/dri/nouveau_dri.so
libGL: dlopen /usr/lib/i386-linux-gnu/dri/nouveau_dri.so failed (/home/user/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /usr/lib/i386-linux-gnu/dri/nouveau_dri.so))

It seems that steam uses different version of libstdc++.so.6. Lets check which version steam uses:

ls -l ~/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libstdc++.so.6  

lrwxrwxrwx 1 user user 19 Jul 18  2014 /home/user/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libstdc++.so.6 -> libstdc++.so.6.0.18

So Steam loaded LibC6 with ABI version 18 where driver expects version 20.The solution is to tell OS to preload the proper LibC6 version using LD_PRELOAD variable:

LD_PRELOAD='/usr/$LIB/libstdc++.so.6' DISPLAY=:0 steam

The somewhat non-intuitive $LIB parameter gets expanded in ld.so to the right path based on the platform of the process being started (man 8 ld.so for details).

You can create script with the following content to run it instead of steam:

#!/bin/bash
# Export so all child processes are affected as well
export LD_PRELOAD='/usr/$LIB/libstdc++.so.6'
export DISPLAY=:0
#export LIBGL_DEBUG=verbose
steam

A better script could check if the global LibC6 version is newer than the one in STEAM_RUNTIME and only then LD_PRELOAD’s.

More details can be found on here. Note that I tested it on Debian and now it has been tested on Ubuntu vivid 15.04 and works fine.

Organic Marble
  • 24,696
Tahtisilma
  • 771
28

Another solution, that helped me to launch Steam client was found here -

https://wiki.archlinux.org/index.php/Steam/Troubleshooting

I ran this command - 

find ~/.steam/root/ \( -name "libgcc_s.so*" -o -name "libstdc++.so*" -o -name "libxcb.so*" -o -name "libgpg-error.so*" \) -print -delete

and now Steam launch without any additional pre-loads. Hope this will help everyone who has the same issue on Ubuntu 16.04

philfaint
  • 381
6

Maybe the gcc libs in the steam runtime are incompatible with your mesa drivers. Back up your home folder, then try to delete these library files:

rm ~/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libstdc++.so.6
rm ~/.local/share/Steam/ubuntu12_32/steam-runtime/i386/lib/i386-linux-gnu/libgcc_s.so.1
cat
  • 1,712
Zivit
  • 61
4

Apparently this error happens when one try to install Steam in a 64bits Ubuntu 15.04.

I did a fresh Ubuntu 15.04 install in my machine. I also installed the NVIDIA proprietary graphics drivers.

I was getting this error, but after looking carefully I noticed that steam is a 32bits application, so I installed some 32bits libraries and I reinstalled the NVIDIA driver so Steam was able to launch.

sudo dpkg --add-architecture i386
sudo apt-get update
sudo apt-get install libc6:i386 libncurses5:i386 libstdc++6:i386
sudo ./NVIDIA-Linux-x86_64-352.63.run

Where the last command should be your driver installer.

When the driver installer asks to install 32bits libraries, hit yes.

McLeary
  • 141