-1

So I'm very new to Ubuntu, I don't know how to edit files, everything I do to improve Ubuntu is done through the Terminal using guides I find online. Basically since I downloaded Ubuntu 13.10 overtop of my Windows 8, I've regretted it. Mainly because most of the things arnt working, gnome-terminal, software centre, etc.

Currently I've done all the things any guide online says to try and fix my Software Centre, I've viewed guides on askubuntu, wikihow, etc etc. None of them worked/work and now I'm getting tired of it. Everytime I try to remove/install a program in the Software Centre, I receive this Error: 

Authentication Error

Software can't be installed or removed because the authentication service is not    
available. (org.freedesktop.PolicyKit.Error.Failed: ('system-bus-name',     
{'name':':1.49'}): org.debian.apt.install-or-remove-packages

If you could please help me fix this, so that I could move on with Ubuntu, it'd be greatly appreciated. When explaining things to me, please be very elaborate - I'm very new to Ubuntu.

Jay
  • 11

2 Answers2

2

It is probable that you have had an error in the installation procedure. What I would do in your case is reinstall Ubuntu.

You may need another PC to accomplish this steps:

  • Check the integrity of the Ubuntu-13.10 ISO.
  • If it is OK, run the LiveCD
  • Now resize/delete or format partitions in a way to let one for data and the other for Ubuntu. (see How to resize partitions?)
  • Install Ubuntu (yes, again) and now everything should work properly.
Community
  • 1
Lucio
  • 19,191
  • 32
  • 112
  • 191
0

All what you need is to type your password correctly onto the dialog box that appears just after you clicked Install/Remove. Debian package management system and the nature of Ubuntu requires the Administrative Rights for system-wide package installation. And the dialog you saw before this error(the password dialog you have cancelled most probably) asks for those rights.

Erkin Alp Güney
  • 498