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I need a little help trying to install a Wacom Intuos tablet, model number CTL-480/S. My installation of Ubuntu 13.04, 64bit, doesn't seem to be able to detect the device. I've tried an few different USB ports on my machine and get the same result.

I believe there is an issue because when I open the System Settings app from the launcher and browse to the Wacom Tablet section under hardware, it reports that there is 'No table detected'.

When I use lsusb I can see the device is detected:

Bus 003 Device 004: ID 056a:030e Wacom Co., Ltd

I've also pulled the following from the syslog:

Oct 16 16:51:05 earth kernel: [ 7062.388031] usb 3-5: new full-speed USB device number 4 using ohci_hcd
Oct 16 16:51:05 earth kernel: [ 7062.611038] usb 3-5: New USB device found, idVendor=056a, idProduct=030e
Oct 16 16:51:05 earth kernel: [ 7062.611042] usb 3-5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Oct 16 16:51:05 earth kernel: [ 7062.611045] usb 3-5: Product: Intuos PS
Oct 16 16:51:05 earth kernel: [ 7062.611047] usb 3-5: Manufacturer: Wacom Co.,Ltd.
Oct 16 16:51:05 earth mtp-probe: checking bus 3, device 4: "/sys/devices/pci0000:00/0000:00:02.0/usb3/3-5"
Oct 16 16:51:05 earth mtp-probe: bus: 3, device: 4 was not an MTP device

I'd really appreciate any suggestions to help debug and install this device.

Caleb
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2 Answers2

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Im running Ubuntu 13.10, I downloaded the kernel driver v0.20 and followed instructions from Linux Wacom SourceForge Project, and my CTL-480 is working flawlessly.

rauljosepalma
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EDIT: According to this forum post new drivers that support this device were released a few weeks ago. I don't know what the status on these drivers is in Ubuntu yet but they have turned up in ArchLinux and some other places and you can always install them manually while you wait on distro releases.

The CTL-480 tablet is not supported by the currently released wacom input driver for Linux. Support for the model has been added to the code base and is expected to be in the 0.20 version of the driver (0.19 is current as of this writing). Device IDs and other things have also been submitted to the linux kernel so that they are properly recognized in the future.

I don't have an ETA for support, but expect this to work out of the box in the coming months.

In the mean time it will only work if you manually compile the drivers after applying the various patches submitted for supporting this model.

Caleb
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