5

Everytime I try to print something, its status comes up as "held." When I try to release them, they go to "processing," and then back to "held." After a few times of releasing them, the jobs automatically abort.
I'm using a Konica Minolta MagiColor 1600w, connected via Google Cloud Print. (Using this program to connect: http://www.niftiestsoftware.com/cups-cloud-print/ )

2 Answers2

3

First thing to try: change to a different version of the printer driver. My HP Laserjet 3015 defaults to the postscript driver, which causes this behaviour. Try the following:

  • settings -> printers -> your printer -> properties
  • "make and model" -> change
  • select printer from database -> choose correct make
  • in left column, choose correct model
  • in right column, choose something other than the default. I've had good luck with PCL3 and CUPS/Gutenprint.
  • Good luck!

If that doesn't work, try to purge and reinstall cups.

  • Remove cups completely with apt-get remove cups --purge.
  • Back up and delete (or rename) your /etc/cups/ directory.
  • Reinstall cups with apt-get install cups
Autumn
  • 684
1

You can Install the printer driver for Konica Minolta MagiColor printers with :

sudo apt-get install printer-driver-m2300w