Why can't I click the button to add a new user?

Question

I want to ask you something. I tried to create a new user account on Ubuntu 12.04, but, when I am in the "User Accounts" window and I go left-down (where the "+" sign is), I can't click on it. It's not click-able.

score 8 · Accepted Answer · answered Aug 11 '12 at 11:00

8

You must click on Unlock button in the upper-right corner first, enter your password, and then you can add/modify users.

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Notice that after that, the + is now black and can be clicked, instead of gray:

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answered Aug 11 '12 at 11:00

ish

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Why can't I click the button to add a new user?

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