I am green to Ubuntu, and Linux. I bought this USB wireless adapter because it is supposed to be plug and play. But I have plugged it into every USB port and cannot get it to show up when I run lsusb. But the keyboard, mouse, and webcam all work in all USB ports. The wireless adapter lights up when plugged into any USB port so it is getting power. Also I do not have a Wireless option in Network Settings.
I also ran the script from here that is supposed to help others help me diag this: (My wireless/WiFi connection does not work. What information is needed to diagnose the issue?) So here is that output:
########## wireless info START ##########
Report from: 14 Jun 2025 09:03 EDT -0400
Booted last: 14 Jun 2025 00:00 EDT -0400
Script from: 27 Aug 2024 10:55 UTC +0000
release
Distributor ID: Ubuntu
Description: Ubuntu 24.04.2 LTS
Release: 24.04
Codename: noble
kernel
Linux 6.11.0-25-generic #25~24.04.1-Ubuntu SMP PREEMPT_DYNAMIC Tue Apr 15 17:20:50 UTC 2 x86_64 x86_64 x86_64 GNU/Linux
Parameters: ro, quiet, splash, vt.handoff=7
desktop
Ubuntu
lspci
05:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 06)
Subsystem: Gigabyte Technology Co., Ltd Onboard Ethernet [1458:e000]
Kernel driver in use: r8169
Kernel modules: r8169
lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 002: ID 413c:301a Dell Computer Corp. Dell MS116 Optical Mouse
Bus 008 Device 003: ID 413c:2113 Dell Computer Corp. KB216 Wired Keyboard
Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 010 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 010 Device 002: ID 046d:0892 Logitech, Inc. C920 HD Pro Webcam
Bus 011 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
PCMCIA card info
rfkill
secure boot
EFI variables are not supported on this system
lsmod
mxm_wmi 12288 0
wmi 28672 2 video,mxm_wmi
dkms
broadcom-sta/6.30.223.271, 6.11.0-24-generic, x86_64: installed
broadcom-sta/6.30.223.271, 6.11.0-25-generic, x86_64: installed
rtl8821cu/5.12.0.4, 6.11.0-25-generic, x86_64: installed
rtl8852au/1.15.0.1, 6.11.0-24-generic, x86_64: installed (WARNING! Diff between built and installed module!)
rtl8852au/1.15.0.1, 6.11.0-25-generic, x86_64: installed
interfaces
ifconfig
1: lo: mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback brd
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host noprefixroute
valid_lft forever preferred_lft forever
2: enp5s0: mtu 1500 qdisc fq_codel state UP group default qlen 1000
link/ether brd
inet 192.168.68.115/24 brd 192.168.68.255 scope global dynamic noprefixroute enp5s0
valid_lft 5972sec preferred_lft 5972sec
iwconfig
lo no wireless extensions.
enp5s0 no wireless extensions.
route
default via 192.168.68.1 dev enp5s0 proto dhcp src 192.168.68.115 metric 100
192.168.68.0/24 dev enp5s0 proto kernel scope link src 192.168.68.115 metric 100
resolv.conf
[777 root '/etc/resolv.conf' -> '../run/systemd/resolve/stub-resolv.conf']
nameserver 127.0.0.53
options edns0 trust-ad
search .
network managers
Installed:
NetworkManager
Running:
root 1621 1 0 08:39 ? 00:00:00 /usr/sbin/NetworkManager --no-daemon
NetworkManager info
GENERAL.DEVICE: enp5s0
GENERAL.TYPE: ethernet
GENERAL.NM-TYPE: NMDeviceEthernet
GENERAL.DBUS-PATH: /org/freedesktop/NetworkManager/Devices/2
GENERAL.VENDOR: Realtek Semiconductor Co., Ltd.
GENERAL.PRODUCT: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (Onboard Ethernet)
GENERAL.DRIVER: r8169
GENERAL.DRIVER-VERSION: 6.11.0-25-generic
GENERAL.FIRMWARE-VERSION: --
GENERAL.HWADDR:
GENERAL.MTU: 1500
GENERAL.STATE: 100 (connected)
GENERAL.REASON: 0 (No reason given)
GENERAL.IP4-CONNECTIVITY: 4 (full)
GENERAL.IP6-CONNECTIVITY: 1 (none)
GENERAL.UDI: /sys/devices/pci0000:00/0000:00:15.0/0000:05:00.0/net/enp5s0
GENERAL.PATH: pci-0000:05:00.0
GENERAL.IP-IFACE: enp5s0
GENERAL.IS-SOFTWARE: no
GENERAL.NM-MANAGED: yes
GENERAL.AUTOCONNECT: yes
GENERAL.FIRMWARE-MISSING: no
GENERAL.NM-PLUGIN-MISSING: no
GENERAL.PHYS-PORT-ID: --
GENERAL.CONNECTION: netplan-enp5s0
GENERAL.CON-UUID: e1419a5e-5e1d-3fff-a17c-b2fc6d2cef99
GENERAL.CON-PATH: /org/freedesktop/NetworkManager/ActiveConnection/2
GENERAL.METERED: no (guessed)
CAPABILITIES.CARRIER-DETECT: yes
CAPABILITIES.SPEED: 1000 Mb/s
CAPABILITIES.IS-SOFTWARE: no
CAPABILITIES.SRIOV: no
INTERFACE-FLAGS.UP: yes
INTERFACE-FLAGS.LOWER-UP: yes
INTERFACE-FLAGS.CARRIER: yes
INTERFACE-FLAGS.PROMISC: no
WIRED-PROPERTIES.CARRIER: on
IP4.ADDRESS[1]: 192.168.68.115/24
IP4.GATEWAY: 192.168.68.1
IP4.ROUTE[1]: dst = 192.168.68.0/24, nh = 0.0.0.0, mt = 100
IP4.ROUTE[2]: dst = 0.0.0.0/0, nh = 192.168.68.1, mt = 100
IP4.DNS[1]: 192.168.1.1
IP4.DNS[2]: 192.168.68.1
DHCP4.OPTION[1]: dhcp_client_identifier = 01:
DHCP4.OPTION[2]: dhcp_lease_time = 7200
DHCP4.OPTION[3]: dhcp_server_identifier = 192.168.68.1
DHCP4.OPTION[4]: domain_name_servers = 192.168.1.1 192.168.68.1
DHCP4.OPTION[5]: expiry = 1749912169
DHCP4.OPTION[6]: ip_address = 192.168.68.115
DHCP4.OPTION[7]: requested_broadcast_address = 1
DHCP4.OPTION[8]: requested_domain_name = 1
DHCP4.OPTION[9]: requested_domain_name_servers = 1
DHCP4.OPTION[10]: requested_domain_search = 1
DHCP4.OPTION[11]: requested_host_name = 1
DHCP4.OPTION[12]: requested_interface_mtu = 1
DHCP4.OPTION[13]: requested_ms_classless_static_routes = 1
DHCP4.OPTION[14]: requested_nis_domain = 1
DHCP4.OPTION[15]: requested_nis_servers = 1
DHCP4.OPTION[16]: requested_ntp_servers = 1
DHCP4.OPTION[17]: requested_rfc3442_classless_static_routes = 1
DHCP4.OPTION[18]: requested_root_path = 1
DHCP4.OPTION[19]: requested_routers = 1
DHCP4.OPTION[20]: requested_static_routes = 1
DHCP4.OPTION[21]: requested_subnet_mask = 1
DHCP4.OPTION[22]: requested_time_offset = 1
DHCP4.OPTION[23]: requested_wpad = 1
DHCP4.OPTION[24]: routers = 192.168.68.1
DHCP4.OPTION[25]: subnet_mask = 255.255.255.0
IP6.GATEWAY: --
CONNECTIONS.AVAILABLE-CONNECTION-PATHS: /org/freedesktop/NetworkManager/Settings/1
CONNECTIONS.AVAILABLE-CONNECTIONS[1]: e1419a5e-5e1d-3fff-a17c-b2fc6d2cef99 | netplan-enp5s0
NetworkManager.state
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
NetworkManager config
[[/etc/NetworkManager/conf.d/default-wifi-powersave-on.conf]]
[connection]
wifi.powersave = 3
[[/etc/NetworkManager/NetworkManager.conf]]
[main]
plugins=ifupdown,keyfile
[ifupdown]
managed=false
[device]
wifi.scan-rand-mac-address=no
[[/usr/lib/NetworkManager/conf.d/10-dns-resolved.conf]]
[main]
dns=systemd-resolved
[[/usr/lib/NetworkManager/conf.d/10-globally-managed-devices.conf]]
[keyfile]
unmanaged-devices=*,except:type:wifi,except:type:gsm,except:type:cdma
[[/usr/lib/NetworkManager/conf.d/20-connectivity-ubuntu.conf]]
[connectivity]
uri=http://connectivity-check.ubuntu.com./
[[/usr/lib/NetworkManager/conf.d/no-mac-addr-change.conf]]
[device-31-mac-addr-change]
match-device=driver:eagle_sdio,driver:wl
wifi.scan-rand-mac-address=no
NetworkManager profiles
Netplan config
[/etc/netplan/01-network-manager-all.yaml]
network:
version: 2
renderer: NetworkManager
grep: /etc/netplan/90-NM-e1419a5e-5e1d-3fff-a17c-b2fc6d2cef99.yaml: Permission denied
grep: /lib/netplan/00-network-manager-all.yaml: Permission denied
iw reg get
'iw' is not installed (package "iw").
iwlist channels
lo no frequency information.
enp5s0 no frequency information.
iwlist scan
lo Interface doesn't support scanning.
enp5s0 Interface doesn't support scanning.
module infos
module parameters
/etc/modules
modprobe options
[/etc/modprobe.d/8821cu.conf]
blacklist rtw88_8821cu
options 8821cu rtw_led_ctrl=1
[/etc/modprobe.d/amd64-microcode-blacklist.conf]
blacklist microcode
[/etc/modprobe.d/blacklist-ath_pci.conf]
blacklist ath_pci
[/etc/modprobe.d/blacklist.conf]
blacklist evbug
blacklist usbmouse
blacklist usbkbd
blacklist eepro100
blacklist de4x5
blacklist eth1394
blacklist snd_intel8x0m
blacklist snd_aw2
blacklist prism54
blacklist bcm43xx
blacklist garmin_gps
blacklist asus_acpi
blacklist snd_pcsp
blacklist pcspkr
blacklist amd76x_edac
[/etc/modprobe.d/blacklist-rare-network.conf]
alias net-pf-3 off
alias net-pf-6 off
alias net-pf-9 off
alias net-pf-11 off
alias net-pf-12 off
alias net-pf-19 off
alias net-pf-21 off
alias net-pf-36 off
[/etc/modprobe.d/broadcom-sta-dkms.conf]
blacklist b43
blacklist b43legacy
blacklist b44
blacklist bcma
blacklist brcm80211
blacklist brcmsmac
blacklist ssb
[/etc/modprobe.d/intel-microcode-blacklist.conf]
blacklist microcode
[/etc/modprobe.d/iwlwifi.conf]
remove iwlwifi
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod)
&& /sbin/modprobe -r mac80211
rc.local
grep: /etc/rc.local: No such file or directory
pm-utils
udev rules
dmesg
########## wireless info END ############
