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Preliminary: I just downgraded my Dell Latitude E6530 from Ubuntu 24 to Ubuntu 20, specifically because with Ubuntu 24 the external HDMI port did no longer work (and I then messed up the video drivers completely trying to fix it).

Now, with Ubuntu 20.04 the external HDMI port and sound to TV work like a charm, but Disney+ no longer works :-D (Disney+ playback worked fine with Ubuntu 24 last week, but I couldn't connect the TV, so ...)

I already installed an up to date Firefox 136 via snap, because the system FF on Ubuntu 20 was FF111, but that didn't help at all.

The topmost Google hit for "Ubuntu Disney+" problems, that is changing the user agent string, doesn't help either afaict.

So, that brings me here:

  • Disney+ does work in Firefox 136 on Ubuntu 24 on this machine (tested 4 days ago).
    • But as my HDMI output does not work with Ubuntu 24 on this old machine, that's not exactly helpful.
  • Disney+ does NOT work in Firefox 136 on Ubuntu 20 on this machine (tested today).
    • But HDMI+Sound works, so I'm gonna stick with 20 for now.

I guess that means Ubuntu 24 has some DRM(?) support that Ubuntu 20 is missing out of the box? Can I get this to run without upgrading to a recent Ubuntu release? (Because: see above.)

Martin
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1 Answers1

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After about a week, I installed all available updates through apt-get (there was quite a few). I ran

sudo apt-get check
sudo apt-get update
sudo apt-get upgrade

after an additional reboot, because something in the SW update was hanging.

Aaanyways, after starting into Firefox 136.0.3/Snap, Disney+ is working now as hoped for, and external HDMI+Sound is working (a).

So my bottom line advice here seems to be:

  • Make sure to use the latest FF snap
  • see that all snaps are updated
  • also see that all apt-get updates are properly applied.
  • try pulseaudio -k if HDMI sound ain't working.

Note (a): HDMI sound consistently only seems to work after running pulseaudio -k once.

System Notes:

The system is still Ubuntu 20.04.6 LTS,

the graphic is still reported as NVC1 / Intel® HD Graphics 4000 (IVB GT2) and

the additional drivers page still tells me I have a GF108GLM [NVS 5200M] that is currently not running the 340.108 (proprietary, tested) driver but is actually running X.Org X server - Nouveau display driver.

So whatever: It seems 20.04 is running the open source driver anyway, and external HDMI as well as Disney+ is working fine.

Martin
  • 471