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I am having an issue with Dell Precisions 5690 and 5680, all of them were imaged with Dell's ISO with all the proper repos. The cameras worked at one point, but it seems like the update bricked them. This only affected the built-in cameras. For one of my users, I gave him an external USB Logitech camera and it works smoothly. As of recently, it seems like the issue started on 20.04 and on my 5570s.

I've had users uninstall / reinstall camera drivers and no go. I've had them try other kernels, and no go, like 6.8.0-49 or 50. Not sure if anyone else has experienced this with these specific models. Per what I am looking online it seems like it's happening on Fedora as well and Lenovo laptops?

SysAdmin-Ace
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1 Answers1

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For future reference, this post below fixed the issue.

It fixed the problem in my 22.04 and 20.04 laptops with the following Dell Precision models: 5570, 5680 and 5690.

The 5570s I imaged with a standard 22.04 and 20.04 ISO. The 5680s and 5690s I imaged with Dell's Ubuntu ISO, they worked fine at first, but eventually users started having issues with the camera.

https://discourse.ubuntu.com/t/intel-mipi-camera-on-ubuntu-24-04/51797/11

Hi, my kernel is 6.8.0-51, but the problem is not the kernel.

You should have removed all the ppa repositories and the packages linked to ipu6 and ipu7, before starting with the OEM release.

Here you are the code:

sudo add-apt-repository --remove ppa:oem-solutions-group/intel-ipu6 sudo add-apt-repository --remove ppa:oem-solutions-group/intel-ipu7 sudo apt autopurge oem-*-meta libia-* libgcss* libipu* libcamhal* sudo apt autopurge lib*ipu6* sudo apt autopurge lib*ipu7* Please paste and execute each command as listed above, then

reboot

SysAdmin-Ace
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