Running System 76 Onyx Pro running Ubuntu 22.04.04 LTS. The issue has happened since I bought the device however tech support was never really able to help me. It has been a year and I am finally trying to figure out the issue myself.
I have some experience with Linux as a user but a complete novice related to anything OS related. So not even sure how much of what is below is related or completely unrelated.
When I close the lid and use an external keyboard and mouse I get random mouse movement and random characters appearing. When I open the lid the issue completely goes away, even with external mouse and keyboard attached.
Looking at: /var/log/syslog there are many messages of an input device disconnecting and reconnecting. Like every second or so.
Aug 28 22:05:03 system76-pc acpid: input device has been disconnected, fd 30
Aug 28 22:05:04 system76-pc kernel: [975977.344107] input: AT Raw Set 2 keyboard as /devices/platform/i8042/serio1/input/input5391993
Aug 28 22:05:05 system76-pc acpid: input device has been disconnected, fd 30
Aug 28 22:05:05 system76-pc kernel: [975978.009775] input: AT Raw Set 2 keyboard as /devices/platform/i8042/serio1/input/input5391994
Aug 28 22:05:05 system76-pc acpid: input device has been disconnected, fd 30
Aug 28 22:05:06 system76-pc kernel: [975979.359985] input: AT Raw Set 2 keyboard as /devices/platform/i8042/serio1/input/input5392006
Looking at libinput list-devices:
Device: AT Translated Set 2 keyboard
Kernel: /dev/input/event4
Group: 11 /
Seat: seat0, default
Capabilities: keyboard
cat /proc/bus/input/devices
I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input4
U: Uniq=
H: Handlers=sysrq kbd event4 leds [
B: PROP=0
B: EV=120013
B: KEY=402000000 c3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7
Checking the folder: /sys/devices/platform/i8042/serio0/input/input4 there are subfolders for input4::capslock input4::numlock input4::scrolllock power
Looking at journalctl -b There are constant error messages as below.
Aug 20 09:14:46 system76-pc gnome-shell[2650]: Could not open device /dev/input/event30: Could not get device info for p>
Aug 20 09:16:02 system76-pc gnome-shell[2650]: Could not open device /dev/input/event30: GDBus.Error:org.freedesktop.DBu>
Aug 20 09:17:40 system76-pc gnome-shell[2650]: Could not open device /dev/input/event30: Could not get device info for p>
Aug 20 09:18:00 system76-pc gnome-shell[2650]: Could not open device /dev/input/event30: Could not get device info for p>
But I can clearly show that the input30 does exist in the sys/class path. It does not exist in the /dev path but I am not sure it is supposed to.
system76-pc:/sys/class/input/input30$ cat name
HDA Intel PCH HDMI/DP,pcm=9
Any idea if the AT Translated Set 2 being disconnected can be related to my random characters? Is there a clean way to disable AT Translated Set 2 keyboard such that if anything stops working I can re-enable it easily and not end up bricking the system?
is it feasible that Could not open device /dev/input/event30 is related?
Any recommendations for where to search for answers would be greatly appreciated.
I have followed a few various suggestions on websites related related to stuttering and timing but none of them solved my issue. None of them where really a direct match for the issue I am seeing. Just more tried out of desperation. For example: GRUB_CMDLINE_LINUX_DEFAULT="quiet splash usbhid.kbpoll=1 usbhid.mousepoll=1"
In an effort to debug this I created a program to log event activity. If I press a key on a keyboard it successfully captures the activity. It is also capturing mouse events.
ret 1
received data on device 4
Event: time 140732299790624.126920578564096, type 3432 (?), code 0 (?), value 0
Event: time 140732299789344.140728898420736, type 48 (?), code 0 (?), value 0
Event: time 0.000000, type 10 (?), code 0 (?), value 29551
^[[18~^[[18~^C
I am monitoring all /dev/input/event files. So I don't understand what else can trigger an event.
Another example with the random characters showing: ^[[18~
/dev/input/event0: Power Button
/dev/input/event1: Sleep Button
/dev/input/event2: Lid Switch
/dev/input/event3: Power Button
/dev/input/event4: AT Translated Set 2 keyboard
/dev/input/event5: System76 ACPI Hotkeys
/dev/input/event6: FTCS1000:00 2808:0102 Mouse
/dev/input/event7: FTCS1000:00 2808:0102 Touchpad
/dev/input/event8: MOSART Semi. 2.4G INPUT DEVICE
/dev/input/event9: MOSART Semi. 2.4G INPUT DEVICE Mouse
/dev/input/event10: MOSART Semi. 2.4G INPUT DEVICE Consumer Control
/dev/input/event11: MOSART Semi. 2.4G INPUT DEVICE System Control
/dev/input/event12: MOSART Semi. 2.4G INPUT DEVICE
/dev/input/event13: Lite-On Technology Corp. USB Multimedia Keyboard
/dev/input/event14: Lite-On Technology Corp. USB Multimedia Keyboard System Control
/dev/input/event15: Lite-On Technology Corp. USB Multimedia Keyboard Consumer Control
/dev/input/event16: Lite-On Technology Corp. USB Multimedia Keyboard
Removing Intel PCH and NVIDIA HDMI DEV for brevity
ret 3
received data on device 4
Event: time 140728371063632.000000, type 3432 (?), code 0 (?), value 0
Event: time 129337380664352.129334350184448, type 10032 (?), code 57489 (?), value 0
Event: time 140724603453440.000000, type 10 (?), code 0 (?), value 30113
received data on device 8
Event: time 140728371063632.000000, type 3432 (?), code 0 (?), value 0
Event: time 129337380664352.129334350184448, type 10032 (?), code 57489 (?), value 0
Event: time 140724603453440.000000, type 10 (?), code 0 (?), value 30113
received data on device 13
Event: time 140728371063632.000000, type 3432 (?), code 0 (?), value 0
Event: time 129337380664352.129334350184448, type 10032 (?), code 57489 (?), value 0
Event: time 140724603453440.000000, type 10 (?), code 0 (?), value 30113
^[[18~
ret 3
received data on device 4
Event: time 140728371063632.000000, type 3432 (?), code 0 (?), value 0
Event: time 129337380664352.129334350184448, type 10032 (?), code 57489 (?), value 0
Event: time 140724603453440.000000, type 10 (?), code 0 (?), value 30113
received data on device 8
Event: time 140728371063632.000000, type 3432 (?), code 0 (?), value 0
Event: time 129337380664352.129334350184448, type 10032 (?), code 57489 (?), value 0
Event: time 140724603453440.000000, type 10 (?), code 0 (?), value 30113
received data on device 13
Event: time 140728371063632.000000, type 3432 (?), code 0 (?), value 0
Event: time 129337380664352.129334350184448, type 10032 (?), code 57489 (?), value 0
Event: time 140724603453440.000000, type 10 (?), code 0 (?), value 30113
But when I do actual keypresses (a,b,and c below) the keypress is visible but it still doesn't capture it in the keypress logger. So the keypresses are not getting recorded:
a
ret 1
received data on device 13
Event: time 140735666597264.000000, type 3432 (?), code 0 (?), value 0
Event: time 123237977650208.123235496624128, type 10608 (?), code 37738 (?), value 0
Event: time 140733193388032.000000, type 10 (?), code 0 (?), value 28693
ret 1
received data on device 13
Event: time 140735666597264.000000, type 3432 (?), code 0 (?), value 0
Event: time 123237977650208.123235496624128, type 10608 (?), code 37738 (?), value 0
Event: time 140733193388032.000000, type 10 (?), code 0 (?), value 28693
b
ret 1
received data on device 13
Event: time 140735666597264.000000, type 3432 (?), code 0 (?), value 0
Event: time 123237977650208.123235496624128, type 10608 (?), code 37738 (?), value 0
Event: time 140733193388032.000000, type 10 (?), code 0 (?), value 28693
ret 1
received data on device 13
Event: time 140735666597264.000000, type 3432 (?), code 0 (?), value 0
Event: time 123237977650208.123235496624128, type 10608 (?), code 37738 (?), value 0
Event: time 140733193388032.000000, type 10 (?), code 0 (?), value 28693
c
ret 1
received data on device 13
Event: time 140735666597264.000000, type 3432 (?), code 0 (?), value 0
Event: time 123237977650208.123235496624128, type 10608 (?), code 37738 (?), value 0
Event: time 140733193388032.000000, type 10 (?), code 0 (?), value 28693
