I am using Ubuntu 24.04 and when I try to open my external hard drive, I get this error:
Failed to mount "My Passport" Error mounting/dvs/sda1 at /media/alireza/My Passport:wrong fs type, bad option, bad superblock on /dev/sda1, missing codepage or helper program, or other error.
Dear friends, thank you in advance for your help
My system is Ubuntu 23.10. I just had the same problem with you. I unplugged the NTFS drive without unmounting it and faced this problem when I tried to mount it again.
You will have to fix errors for that drive.
Many people are talking about ntfsfix, but according to this link
https://www.reddit.com/r/archlinux/comments/11qezjd/correctly_checking_ntfs_partitions_dont_use/
ntfsfix only clears the dirty bit but does not actually fix the error.
From the comments of the above link, I downloaded an apk file for Android from
https://apkpure.com/paragon-ufsd-root-mounter/com.paragon.mounter
Extracting files from it use the archive manager. In the assets/x86 folder, there is a binary file chkufsd.
Running sudo ./chkufsd -fs:ntfs /dev/nvme2n1 -f solves the problem.
If you can mount the NTFS drive on a Windows system, then unmount it properly from there. Afterwards it should be mountable on Linux.
