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I recently set up Ubuntu 22.04 on my MSI laptop running Windows 11 as a dual boot. The Ubuntu portion is running on my second SSD, so the two OS's are running each on their own drive. When I shutdown or restart the Ubuntu OS it goes to the splash screen and immediately freezes and fails to shutdown completely. If I press F1 during the shutdown, this is what I see, but it seems things are shutting down fine. Are there any additional troubleshooting steps that I should try?

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Running an MSI GE66 Raider Laptop with an intel i7-10750, 32GB RAM and an Nvidia RTX 3070.

karel
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David Lococo
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1 Answers1

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In my case
  • I have standalone Ubuntu 22.04.2 LTS on Asus x64 AMD Ryzen 7 5800HS with Radeon Graphics.
  • For several days, I faced an ongoing shutdown problem related to the "kvm: exiting hardware virtualization" error. Every time I attempted to shut down the operating system, it would become unresponsive, requiring me to perform manual forceful shutdowns.
  • I became aware that my kernel had been upgraded to version 6.2 on August 09, 2023. I confirmed this date using the following script: grep $(uname -r) /var/log/dpkg.log*.
  • I performed a restoration back to August 08, 2023 using Timeshift. During this restoration, my kernel was listed as "Linux asus 5.19.0-50-generic."
  • The issue was resolved following the restoration.
Update
  • Whenever I roll back to the 5.19.0-50-generic version, my kernel automatically upgrades to 6.2.0-26-generic.
  • In response, I've configured GRUB with GRUB_DEFAULT="1>2" to ensure that Ubuntu boots using the older kernel.
  • The issue was resolved following the configuration.
Note
  • It appears that installing the NVIDIA driver metapackage from nvidia-driver-535 (proprietary, tested) could resolve the issue, but I don't plan to do this at the moment.
Reference
serdarsen
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