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I upgraded to the new LTS Ubuntu 22.04. Since then Google Chrome, when opened, doesn't load any pages and eventually gives the warning about the page becoming unresponsive (even when loading the blank tab!).

I have tried deleting my profile directory, as well as launching in incognito to see if it was a plugin, but both cases resulted in the same behaviour.

I have removed and reinstalled Chrome, as well as restarting my machine a number of times.

I have the following enabled in my ppa list:

http://dl.google.com/linux/chrome/deb/

Running sudo apt update && sudo apt upgrade tells me everything is up to date.

When launching from the command line I get the following error

libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)

Interestingly, Chromium seems to work fine.

I have read the following similar questions, but none of them have provided me with a way forward:

T. Kiley
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2 Answers2

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On Ubuntu 22.04 on a Intel EVO processor with embedded graphics (Iris), I experienced the same issues for months, despite having the most up-to-date packages.

Switching from Wayland to X11 did not help me. I also updated the Mesa drivers to no avail.

This post helped me find the solution: https://ubuntuforums.org/showthread.php?t=2478267&page=2&p=14111739#post14111739

Chrome now works if I start it with the --v=1 flag. Once I edited the /usr/share/applications/google-chrome.desktop file, I had to restart GDM3 for the changes to take effect but I guess a reboot can also do the trick.

I hope it helps others who have been unable to use Chrome on Ubuntu 22.04 for months like myself. Brave browser was a good alternative in the meantime.

e-plumber
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Are you on Wayland or X11? I've seen this error message occur when libva fails to connect to wayland.

You could try switching to x11, if you are on wayland: On your log in screen, start typing your password, and a settings icon shows in bottom right. There you can select an x11 session.

To further debug, you can also try:

$ sudo apt install vainfo
$ vainfo --display wayland
$ vainfo --display x11
Bram
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