1

I have had this problem for a while now. I have looked around in many places for solutions. But none have worked.

this is my ALSA information

!!################################
!!ALSA Information Script v 0.5.0
!!################################

!!Script ran on: Tue Nov 16 15:49:58 UTC 2021

!!Linux Distribution !!------------------

Ubuntu 18.04.6 LTS 
DISTRIB_ID=Ubuntu 
DISTRIB_DESCRIPTION="Ubuntu 18.04.6 LTS" 
NAME="Ubuntu" 
ID=ubuntu 
ID_LIKE=debian 
PRETTY_NAME="Ubuntu 18.04.6 LTS"  
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
UBUNTU_CODENAME=bionic

!!DMI Information !!---------------

Manufacturer:      Dell Inc.
Product Name:      Vostro 3559
Product Version:   
Firmware Version:  1.2.6
System SKU:        06C2
Board Vendor:      Dell Inc.
Board Name:        

!!ACPI Device Status Information !!---------------

/sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/DELLABCE:00/status 15 /sys/bus/acpi/devices/DLLC6C2:00/status 15 /sys/bus/acpi/devices/DLLK06C2:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT33D0:00/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT344B:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:01/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0C02:03/status 3 /sys/bus/acpi/devices/PNP0C02:04/status 3 /sys/bus/acpi/devices/PNP0C09:00/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0F:00/status 9 /sys/bus/acpi/devices/PNP0C0F:01/status 9 /sys/bus/acpi/devices/PNP0C0F:02/status 9 /sys/bus/acpi/devices/PNP0C0F:03/status 9 /sys/bus/acpi/devices/PNP0C0F:04/status 9 /sys/bus/acpi/devices/PNP0C0F:05/status 9 /sys/bus/acpi/devices/PNP0C0F:06/status 9 /sys/bus/acpi/devices/PNP0C0F:07/status 9 /sys/bus/acpi/devices/device:51/status 15 /sys/bus/acpi/devices/device:52/status 15 /sys/bus/acpi/devices/device:53/status 15 /sys/bus/acpi/devices/device:66/status 11

!!Kernel Information !!------------------

Kernel release:    5.4.0-90-generic
Operating System:  GNU/Linux
Architecture:      x86_64
Processor:         x86_64
SMP Enabled:       Yes

!!ALSA Version !!------------

Driver version:     k5.4.0-90-generic
Library version:    1.1.3
Utilities version:  1.1.3

!!Loaded ALSA modules !!-------------------

!!Sound Servers on this system !!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - No

!!Soundcards recognised by ALSA !!-----------------------------

--- no soundcards ---

!!PCI Soundcards installed in the system !!--------------------------------------

!!Modprobe options (Sound related) !!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_hda_intel: model=laptop position_fix=1

!!Loaded sound module options !!---------------------------

!!Sysfs card info !!---------------

!!Card: /sys/class/sound/card* Driver: Tree:

!!ALSA Device nodes !!-----------------

crw-rw----  1 root audio 116,  1 Nov 16 20:53 /dev/snd/seq
crw-rw----  1 root audio 116, 33 Nov 16 20:53 /dev/snd/timer

!!Aplay/Arecord output !!--------------------

APLAY

aplay: device_list:270: no soundcards found...

ARECORD

arecord: device_list:270: no soundcards found...

!!Amixer output !!-------------

!!Alsactl output !!--------------

--startcollapse-- --endcollapse--

!!All Loaded Modules !!------------------

acpi_pad
aesni_intel
ahci
aufs
autofs4
bluetooth
bnep
bpfilter
br_netfilter
bridge
btbcm
btintel
btrtl
btusb
ccm
cfg80211
cmac
coretemp
crc32_pclmul
crct10dif_pclmul
cryptd
crypto_simd
dcdbas
dell_laptop
dell_rbtn
dell_smbios
dell_smm_hwmon
dell_wmi
dell_wmi_descriptor
drm
drm_kms_helper
ebtable_filter
ebtables
ecc
ecdh_generic
fb_sys_fops
ghash_clmulni_intel
glue_helper
hid
hid_generic
hid_rmi
i2c_algo_bit
i2c_hid
i915
idma64
input_leds
intel_cstate
intel_lpss
intel_lpss_pci
intel_pch_thermal
intel_powerclamp
intel_rapl_common
intel_rapl_msr
intel_xhci_usb_role_switch
ip6_tables
ip6t_REJECT
ip6t_rt
ip6table_filter
ip_tables
ipt_REJECT
iptable_filter
iptable_mangle
iptable_nat
iwlmvm
iwlwifi
joydev
kvm
kvm_intel
ledtrig_audio
libahci
libarc4
libcrc32c
llc
lp
mac80211
mac_hid
mc
mei
mei_hdcp
mei_me
memstick
nf_conntrack
nf_conntrack_broadcast
nf_conntrack_ftp
nf_conntrack_netbios_ns
nf_conntrack_netlink
nf_defrag_ipv4
nf_defrag_ipv6
nf_log_common
nf_log_ipv4
nf_log_ipv6
nf_nat
nf_nat_ftp
nf_reject_ipv4
nf_reject_ipv6
nfnetlink
nls_iso8859_1
overlay
parport
parport_pc
pinctrl_intel
pinctrl_sunrisepoint
ppdev
psmouse
r8169
rapl
realtek
rmi_core
roles
rtsx_usb
rtsx_usb_ms
rtsx_usb_sdmmc
sch_fq_codel
serio_raw
snd
snd_hda_codec
snd_hda_core
snd_hda_intel
snd_hwdep
snd_intel_dspcfg
snd_pcm
snd_rawmidi
snd_seq_device
snd_timer
snd_usb_audio
snd_usbmidi_lib
soundcore
sparse_keymap
stp
syscopyarea
sysfillrect
sysimgblt
usbhid
uvcvideo
veth
video
videobuf2_common
videobuf2_memops
videobuf2_v4l2
videobuf2_vmalloc
videodev
virt_dma
wmi
wmi_bmof
x86_pkg_temp_thermal
x_tables
xfrm_algo
xfrm_user
xt_CHECKSUM
xt_LOG
xt_MASQUERADE
xt_addrtype
xt_conntrack
xt_hl
xt_limit
xt_nat
xt_tcpudp

!!ALSA/HDA dmesg !!--------------

[    0.119222] ACPI: Added _OSI(Linux-Dell-Video)
[    0.119222] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[    0.119222] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
--
[   41.384067] input: Live! Cam Sync 1080p: Live! Cam as /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/input/input18
[   42.023177] usbcore: registered new interface driver snd-usb-audio
[   42.107235] [UFW BLOCK] IN=wlp1s0 OUT= MAC= SRC=2409:4072:0186:ef83:21e9:c7ad:55e3:0184 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=327293 PROTO=UDP SPT=8612 DPT=8612 LEN=24 

!!Packages installed !!--------------------

ii  alsa-oss                                   1.0.28-1ubuntu1                                 amd64        ALSA wrapper for OSS applications
ii  alsa-tools                                 1.1.3-1                                         amd64        Console based ALSA utilities for specific hardware
ii  alsa-tools-gui                             1.1.3-1                                         amd64        GUI based ALSA utilities for specific hardware
ii  alsa-utils                                 1.1.3-1ubuntu1                                  amd64        Utilities for configuring and using ALSA

If anyone can help me out, it will be very much appreciated.

heynnema
  • 73,649

2 Answers2

0

For some time, I have found that when I reboot my desktop computer (originally Ubuntu 16.04, updated to 18.04), the sound does not work until I unplug and then replug the sound cable from my speakers to my box.

I have no idea if you have cables from your speakers to your box, but if you do, you might try this.

user3409700
  • 101
  • 1
0

BIOS

Dell Vostro 3559

You have an old BIOS version 1.2.6, and there's a newer BIOS available, version 1.8.0, and can be downloaded here.

Note: Confirm that I have the correct web page for your model #.

Note: Have good backups before updating the BIOS.

Sound

Although I haven't been able to provide the correct parameter, I strongly suspect that fixing the sound problem will be an edit to /etc/modprobe.d/alsa-base.conf.

examples (only use one at a time):

options snd-hda-intel model=dell-headset-multi

options snd-hda-intel model=dell-vostro position_fix=0 enable=yes

options snd-hda-intel model=auto

options snd-hda-intel model=dell-vostro-3500

Then reboot and retest the sound.

For additional info, see:

https://help.ubuntu.com/community/HdaIntelSoundHowto

https://wiki.ubuntu.com/DebuggingSoundProblems

https://docs.slackware.com/howtos:hardware:audio_and_snd-hda-intel

https://www.kernel.org/doc/html/latest/sound/hd-audio/notes.html

https://www.kernel.org/doc/html/latest/sound/hd-audio/models.html

heynnema
  • 73,649