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I'm experiencing a similar issue as described here.

I've installed SANE. Made sure I'm all up to date with everything

  $ sudo apt-get dist-upgrade
  Reading package lists... Done
  Building dependency tree       
  Reading state information... Done
  Calculating upgrade... Done
  0 to upgrade, 0 to newly install, 0 to remove and 0 not to upgrade.

FYI

  $ uname -r
  5.4.0-77-generic

It detects okay:

  $ scanimage -L
  device `escl:http://127.0.0.1:60062' is a ESCL LiDE 400 HTTP flatbed scanner

But I get this:

  $ scanimage -T 
  Output format is not set, using pnm as a default.
  scanimage: open of device pixma:04A91912_44D865 failed: Invalid argument

Or this:

enter image description here

There was one port that seemed to be acting up. As fast as I could type lsusb it would have a new device ID. I've added myself to the relevant groups as advised in some forums/questions.

I got desperate and tried sudo xsane. No different. Which seems to rule out permissions errors. I specifically selected the LiDE 400 as it was listed as fully supported.

I can assure you that this answer did not work. sudo apt remove ippusbxd was not the droids I was looking for.

Meanwhile sudo sane-find-scanner reports a pipe error and no other useful data.

I tried installing Canon's driver and adding it to the conf as per this answer. Unplugged USB replugged it. Nadda.

All this answer got me was an extra line thus:

  $ scanimage -L
  device `pixma:04A91912_44D865' is a CANON CanoScan LiDE 400 multi-function peripheral
  device `escl:http://127.0.0.1:60062' is a ESCL LiDE 400 HTTP flatbed scanner

Whatever way I go, I seem to hit a brick wall.

What else can I try?

Update: after faffing with pulling the USB out and putting it in again somewhere else, I was able to get Document Scanner to see the scanner but it failed to connect, gave an error, and gave up. It is clearly there. It clearly can be activated. What is stopping Ubuntu from using it?

Update #2: Wondered if it could be a restrictive firewall issue. Tried sudo ufw allow saned to no avail.

Update #3: In a fit of desperation, I rebooted. Result - convincing Ubuntu there is a scanner at all is my current problem. Now if only there were a record of my steps so far...

Update #4: Xsane loaded!! I guess letting it just sit there for a bit helped. Of course, it was not long until:

I/O Error

I gave Document Scanner a go too but:

Failed to scan

Update #5: I have fully eliminated the cable and the scanner itself as being at fault. I did this by hooking it up to a Windows PC and installing the driver. I was able to get scans right away.

Matthew Brown aka Lord Matt
  • 1,090

1 Answers1

4

device `escl:http://127.0.0.1:60062' is a ESCL LiDE 400 HTTP flatbed scanner

The scanner is detected by the SANE escl backend. This is good. What is not good is that it does not work. This is probably a bug in your version of the backend (provided ippusbxd is not on the system and misbehaving).

Fortunately, there is the independent sane-airscan backend to fall back on. On Ubuntu 21.04 it is available and installed by default. What you do on 20.4 is go here. Note the support for your scanner.

Now you move on to this page and download and install ipp-usb and sane-airscan. ipp-usb is much, much better then ippusbxd. Even the author ofippusbxd says his software is not fit for the job.

brian_p
  • 916