1

After upgrading to Ubuntu 20.04, my gnome-control-center no longer loads due to a symbol lookup error:

$ gnome-control-center
gnome-control-center: symbol lookup error: /usr/lib/x86_64-linux-gnu/libwebkit2gtk-4.0.so.37: undefined symbol: opj_image_data_alloc

I tried both

$ sudo apt purge gnome-control-center
$ sudo apt install gnome-control-center

$ sudo apt purge libwebkit2gtk-4.0-37
$ sudo apt install libwebkit2gtk-4.0-37

I still get the same error. How do I fix the undefined symbol error and get gnome-control-center to run?

EDIT 01

$ apt-cache policy libwebkit2gtk-4.0-37

gives

libwebkit2gtk-4.0-37:
  Installed: 2.32.0-0ubuntu0.20.04.1
  Candidate: 2.32.0-0ubuntu0.20.04.1
  Version table:
 *** 2.32.0-0ubuntu0.20.04.1 500
        500 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages
        100 /var/lib/dpkg/status
     2.28.1-1 500
        500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages

and

$ ldd /usr/lib/x86_64-linux-gnu/libwebkit2gtk-4.0.so.37 | grep local

gives

    libsqlite3.so.0 => /usr/local/lib/libsqlite3.so.0 (0x00007fd5caa97000)
    libopenjp2.so.7 => /usr/local/lib/libopenjp2.so.7 (0x00007fd5ca10c000)

EDIT 02

I've put the contents of my .crash file in a pastebin here. Any help interpreting this data for a solution is appreciated.

count_smackula
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  • 1
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2 Answers2

1

You have to remove local libraries

sudo rm -v /usr/local/lib/libsqlite3.so.0
sudo rm -v /usr/local/lib/libopenjp2.so.7
N0rbert
  • 103,263
0

I had a similar problem but with a "samba" related .so on Ubuntu 23.04 to 23.10 upgrade, and needed both rm followed by install of the package that contains the file:

sudo rm /usr/lib/x86_64-linux-gnu/samba/libldbsamba-samba4.so.0
sudo apt install samba-libs
Ciro Santilli OurBigBook.com
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