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this is my first time asking a question here and if anyone could help me solve it, I will be very grateful (I am quite beginner). I have Ubuntu 18.04 in my HP Pavilion Laptop 15-cw0002la with AMD Ryzen 5 processor. When I press the power off button or even in the terminal typping "sudo shutdown -r now", my laptop's screen is off, but the light is still on and it keeps running, then I need to press the power button for 5 seconds to turn the laptop off.

I have tried everything in the following web pages and still doesn't work. Ubuntu 18.04 stuck at shutdown https://unixmen.com/fix-shutdown-power-computer-ubuntu-14-04/

Specially changing

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

to

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=force"

and to

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash noapic"

Kulfy
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David xie li
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  • 3

1 Answers1

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HP Pavilion Laptop 15-cw0002la

You have BIOS F.35.

There's a newer BIOS available, F.42, dated Dec 11, 2019, and can be downloaded here.

Note: Confirm that I've got the correct web page for your model #.

Note: Have good backups before updating the BIOS.

heynnema
  • 73,649