I have installed Ubuntu 18.04 on my Acer aspire VN7.
Problem: As sound output I get only "Dummy output". For sound input I get nothing at all. If I plug in headphones nothing happens. If I connect a soundbar via bluetooth it is displayed as the only output (dummy output disappears) and I can play music.
$ lsmod | grep snd_hda_intel
snd_hda_intel 53248 0
snd_intel_nhlt 20480 1 snd_hda_intel
snd_hda_codec 131072 1 snd_hda_intel
snd_hda_core 90112 2 snd_hda_intel,snd_hda_codec
snd_pcm 102400 3 snd_hda_intel,snd_hda_codec,snd_hda_core
snd 86016 8 snd_seq,snd_seq_device,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_timer,snd_pcm,snd_rawmidi
$ lspci -nnk | grep -A2 Audio
00:1f.3 Multimedia audio controller [0401]: Intel Corporation 100 Series/C230 Series Chipset Family HD Audio Controller [8086:a170] (rev 31)
Subsystem: Acer Incorporated [ALI] Sunrise Point-H HD Audio [1025:1039]
Kernel modules: snd_hda_intel
00:1f.4 SMBus [0c05]: Intel Corporation 100 Series/C230 Series Chipset Family SMBus [8086:a123] (rev 31)
$ sudo dmesg | grep -i audio
[ 0.179482] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
My attempts to solve the problem:
- followed this instruction to add
options snd-hda-intel model=genericto my/etc/modprobe.d/alsa-base.conf(https://www.linuxuprising.com/2018/06/fix-no-sound-dummy-output-issue-in.html). Does not solve the problem and I realized that this line was already there. Also tried to change the option toauto. - tried each method described here: https://itsfoss.com/fix-sound-ubuntu-1304-quick-tip/
sudo alsa force-reload- reinstall
alsa-base pulseaudio mv ~/.config/pulse ~/.config/old_pulseand rebootsudo gedit /etc/default/speech-dispatcherRUN option was alreadyno
- tried to use
pavucontrolas described here: Sound going to dummy output on 18.04 pulseaudio --kill && pulseaudio --start(Ubuntu 18.04 sound doesn't work, dummy output)sudo modprobe -v snd-hda-intelfrom the same post gives no output for me- edit
/etc/pulse/default.pa(https://www.linuxquestions.org/questions/linux-hardware-18/ubuntu-18-04-dummy-output-and-sound-disappeared-4175659386/)
I'm going forward to hearing your suggestions ;)
Update:
Setting back all files in /etc/pulse/ as supposed by mchid does not work (https://askubuntu.com/a/800280/167115)
But I found out something interesting/strange. If I boot Ubuntu 18 live from USB, sound works perfectly (output and input). So I compared /etc/modprobe.d/alsa-base.conf, /etc/pulse/default.pa and /etc/default/speech-dispatcher. They are identical.
Next I compared the packages which are installed between these two systems (apt list --installed). I found pulseaudio-module-bluetooth and libcanberra-pulse which are installed in the live version but were not installed on my installed OS. This was not the problem, still dummy output.