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It's a 7th gen Intel Dell laptop. I receive errors at boot with any Linux I try to install.

enter image description here

I tried Ubuntu, Mint, and MX so far. With Ubuntu the only way I can get a live thumb drive to completely load is to select UEFI Safe Graphics mode at boot options. As far as installing Ubuntu, it freezes in the middle of install. I'm able to install MX completely, but I don't want MX. The thing is with it though is it freezes if I select restart, shutdown, or log off. My guess is incompatible hardware, but I'm not sure how to proceed.

Using this tutorial, 19.04 Install Tutorial I tried install differently, and allowed online updates. It installed, but with errors, (below), I was able to install 19.04 on a Precision 5520 successfully using same tutorial, and the same live thumb drive without getting these errors.enter image description here enter image description here When I checked the Nvidia x server settings in the Precision after install the Nvidia card was enabled which seemed odd. I booted the Inspiron in text mode after install, and saw that it was on "Hold", but I'm not sure what that's all about.enter image description here I let it run for over ten minutes. No change.

joeRag
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2 Answers2

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I had this same laptop. The issue was solved by installing Windows 10 and updating BIOS from official Dell website, then i could install Ubuntu.

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I had a similar issues with a Dell thin client (5070) and 18.04... Had a lot of the experiences in @oldfred's links... and when I finally got it to install (w/ UEFI), it wouldn't shutdown. There was no way to get it to install in legacy BIOS.

With no luck finding a UEFI upgrade (or other solution): I took the hard drive out and successfully did the install in legacy BIOS on a different PC, popped it back in and it has worked fine ever since.

I wouldn't call this thee "answer"... but a possible workaround.

WU-TANG
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