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I was excited to boot 18.04.2 on an Nvidia Nano for the first time this morning. After a couple of tries, it finally booted. I tried to play a couple of videos from the NAS, and the device crashes when videos are played in full screen mode. The Videos application will display videos if not in full screen mode. In this case, crash means the operating system is halted and power must be cycled.

QUESTIONS

  1. Is the failure a known issue?
  2. Is the failure a software issue?
  3. What tests can be performed to diagnose the root cause of the issue?

UPDATES

Totem is the name of the default video player.

To confirm the name based on an application’s name in the launcher, find the corresponding launcher configuration file:

grep -r Videos /usr/share/applications

This will list /usr/share/applications/org.gnome.Totem.desktop; to find out which package supplies this file, run

dpkg -S /usr/share/applications/org.gnome.Totem.desktop

Attempt to upgrade:

$ sudo apt-get install --only-upgrade totem
Reading package lists... Done
Building dependency tree       
Reading state information... Done
totem is already the newest version (3.26.0-0ubuntu6.2).
The following packages were automatically installed and are no longer required:
  apt-clone archdetect-deb busybox-static cryptsetup-bin dpkg-repack gir1.2-timezonemap-1.0 gir1.2-xkl-1.0 grub-common
  kde-window-manager kinit kio kpackagetool5 kwayland-data kwin-common kwin-data kwin-x11 libdebian-installer4
  libkdecorations2-5v5 libkdecorations2private5v5 libkf5activities5 libkf5attica5 libkf5completion-data libkf5completion5
  libkf5declarative-data libkf5declarative5 libkf5doctools5 libkf5globalaccel-data libkf5globalaccel5 libkf5globalaccelprivate5
  libkf5idletime5 libkf5jobwidgets-data libkf5jobwidgets5 libkf5kcmutils-data libkf5kcmutils5 libkf5kiocore5 libkf5kiontlm5
  libkf5kiowidgets5 libkf5newstuff-data libkf5newstuff5 libkf5newstuffcore5 libkf5package-data libkf5package5 libkf5plasma5
  libkf5quickaddons5 libkf5solid5 libkf5solid5-data libkf5sonnet5-data libkf5sonnetcore5 libkf5sonnetui5 libkf5textwidgets-data
  libkf5textwidgets5 libkf5waylandclient5 libkf5waylandserver5 libkf5xmlgui-bin libkf5xmlgui-data libkf5xmlgui5
  libkscreenlocker5 libkwin4-effect-builtins1 libkwineffects11 libkwinglutils11 libkwinxrenderutils11 libqgsttools-p1
  libqt5designer5 libqt5help5 libqt5multimedia5 libqt5multimedia5-plugins libqt5multimediaquick-p5 libqt5multimediawidgets5
  libqt5opengl5 libqt5positioning5 libqt5printsupport5 libqt5qml5 libqt5quick5 libqt5quickwidgets5 libqt5sensors5 libqt5sql5
  libqt5test5 libqt5webchannel5 libqt5webkit5 libxcb-composite0 libxcb-cursor0 libxcb-damage0 os-prober
  python3-dbus.mainloop.pyqt5 python3-icu python3-pam python3-pyqt5 python3-pyqt5.qtsvg python3-pyqt5.qtwebkit python3-sip
  qml-module-org-kde-kquickcontrolsaddons qml-module-qtmultimedia qml-module-qtquick2 rdate
Use 'sudo apt autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 161 not upgraded.
vidarlo
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gatorback
  • 6,523

2 Answers2

1

There is no package named videos, I think you're talking about the default video player with 18.04. It's not a good player compared to other players on the market.

I'd suggest you try VLC which is far superior and would run almost any video format you throw at it, without any configuration needed.

Try

sudo apt install vlc --install-recommends

Sirajus Salekin
  • 1,737
  • 13
  • 29
1

You can see if this bug is know or if you want to report it on these websites: GNOME Gitlab https://gitlab.gnome.org/GNOME/totem/issues Ubuntu Launchpad https://bugs.launchpad.net/ubuntu/+source/totem

Jeryosh
  • 747