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I have a lot of fan noise on ubuntu 16.04 on a new Dell laptop.

I can't tell what's happening from the graphics card or any software program. The fan is working and never stops. My friend has the same computer and doesn't have this issue. They shut down after cooling the fan.

I talked with customer service and they say it's not a hardware problem.

How can I find out what's causing this problem?

If I run sensors just after logging in I get this:

acpitz-virtual-0
Adapter: Virtual device
temp1:        +25.0°C  (crit = +107.0°C)

coretemp-isa-0000
Adapter: ISA adapter
Physical id 0:  +49.0°C  (high = +100.0°C, crit = +100.0°C)
Core 0:         +49.0°C  (high = +100.0°C, crit = +100.0°C)
Core 1:         +47.0°C  (high = +100.0°C, crit = +100.0°C)
Core 2:         +48.0°C  (high = +100.0°C, crit = +100.0°C)
Core 3:         +47.0°C  (high = +100.0°C, crit = +100.0°C)

dell_smm-virtual-0
Adapter: Virtual device
Processor Fan: 3797 RPM
CPU:            +51.0°C  
Ambient:        +43.0°C  
SODIMM:         +44.0°C  
Other:          +47.0°C  
Zanna
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mathco
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0 Answers0