5

I have just installed Tor Browser package (Windows), using my admin account (installation failed with a normal account due to insufficient privileges. I am able to start the Tor browser ok with the admin account. However, when I switch to my regular non admin account and try to start the Tor browser, I get that error message that says Firefox is already running. I have attempted to fix this particular problem from Mozilla help, but they just don't work. (There is a firefox profile lock file that needs to be deleted; I did this and it made no difference). So can you only run Tor browser from the same account that you install it in? If this is the case, then I'll need to un-install and then re-run the installer from an elevated command prompt, however, I tried to un-install Tor-Broswer, but I can't find an un-installer, and the Tor Browser doesn't appear in the application install list (appwiz.cpl).

Please assist if you can, thanks.

Roya
  • 3,240
  • 3
  • 19
  • 40
Plastikfan
  • 191
  • 1
  • 1
  • 4

3 Answers3

8

A solution that doesn't break all your shortcuts:

  • Right-click the Tor Browser folder (which you probably installed to Program Files)
  • Properties --> Security --> (Your username) --> Edit --> (Your username) --> Allow full control
BlueRaja - Danny Pflughoeft
  • 181
  • 1
  • 3
4

This was caused by the fact that the Tor Browser was running from Program Files. It would have been useful in the help to say that the Tor Browser bundle should be copied to a location with write access. Non admin accounts can't write to Program Files, which is why it failed. I just copied to /User/Public, and all is fine.

Roya
  • 3,240
  • 3
  • 19
  • 40
Plastikfan
  • 191
  • 1
  • 1
  • 4
3

Strictly speaking, the only folder you need to open up access to is

%installfolder%\Browser\TorBrowser\Data

That's where the caches and profile information is kept. No need to open up security on directories you don't need to.

Sal M
  • 31
  • 1