How do I get to a human when calling the IRS? I keep hitting automated robots.
2 Answers
Do the following to get to a human. No need to wait for the bot to talk, just press the key once you hear the bots say something so you can get to a real person quickly.. When they ask for SS#, just press the pound key twice.
Intuit's website has this advice:
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.
After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.
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Call 1-800-829-0922 (an official IRS number) then enter your SSN number incorrectly. They will then connect you to a human. They are more worried about illegal aliens than their own citizens.
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