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I signed up for an Experian account, but at some point during onboarding, it gives me the error:

Oops, we're sorry!

We have encountered an irrecoverable system error. Please note that your order has been canceled. Sorry about the inconvenience.

Call us toll-free at 1-866-617-1894

Hours of operation: Mon - Fri: 6 am to 8 pm PT Sat - Sun: 8 am to 5 pm PT

error message

I always get the error after this screen: account-verification

When I call the number provided, the phone tree is impossible to get anywhere to a human. I even mailed a letter to Experian explaining the situation, but they have not responded. That was months ago.

Edit: I figured it out, you have to say you have a dispute. That gets you to a human.

edisondotme
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1 Answers1

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I figured it out, you have to say you have a dispute. That gets you to a human.

Either that or mail a letter which will presumably be read by a human at some point, but the timeline on a response via mail is much greater.

edisondotme
  • 41
  • 5