CAN-SPAM Act is a U.S. law that establishes requirements for commercial email messaging.
The U.S. FTC is responsible for enforcing the CAN-SPAM Act. The FTC makes rules and offers guidance on complying with the law.
Questions tagged [can-spam-act-of-2003]
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Recourse for CAN-SPAM violation (impossible to unsubscribe)
According to CAN-SPAM, it should be possible to unsubscribe from a given vendor without much issue or fuss (emphasis added for the relevant part):
https://www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business
You…
cnst
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Apartment sending advertisements to me without option to opt out
I apologize if this has been answered before, I see similar questions although under slightly different circumstances.
I am currently renting an apartment in Texas. My rental company uses SMS to send me updates about various things that require…
rob
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Can we use client email addresses for marketing?
I work in a small design agency and we are launching a new product soon. What laws govern our ability to email our past clients about this news?
When we work with clients we don't ask for their permission to add them to our contacts list, it's just…
elunicotomas
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Fake service emails that are actually marketing emails
There is law in the US requiring email marketing lists to allow you to unsubscribe from them.
But emails that are part of providing a service seem to be exempt: you can't necessarily unsubscribe from your bill, or from the email stream wherein the…
interfect
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How does CAN-SPAM apply to physical mail promotions?
In this day of age, it's easy to get a prospect's address with so many online databases available. For example, a college sending a promotional mail to a student. A freelancer sending physical mails to potential clients. A founder sending mails to…
No Name
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Legality of mass email situation
I am launching a business directed towards college campuses. I know the email address format of the first college I will be launching at is firstname.lastname@college.edu . Basically, I would not have these emails because people signed up to hear…
Justin O'Brien
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Does sending a "cold email" via contact form spam under CANSPAM?
Many website have a Contact page with a contact form where people can reach out and ask questions, etc. Can I send a "cold email" using that instead of directly from my inbox?
If it does fall under CANSPAM, then how can I include an Unsubscribe link…
No Name
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Laws regarding NON-commercial email messages
The CAN-SPAM Act applies only to "commercial electronic email messages", which it defines in §7702.2 as (emphasis mine):
The term ‘‘commercial electronic mail message’’ means any electronic mail message the primary purpose of which is the…
Jason C
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