Can a customer sue an Internet Cafe for being BULLied (kicked out+ threatening to call the SECURITY)

Question

This internet cafe (computer gaming, charging us for every hour) literally kicked me out on the 3rd time (meaning I've only been there twice before) for "having too many complaints" and "we can do that because we're a small business"

Here’s the most possible reason that they hate me: helping me adjust the settings and then switch stations took a long time (about 10 minutes, which is long for an anxious game player when he’s reluctantly AFK…you guys know how that feels) to try changing the game setting (but FAILED), and then I have to be brave enough to ask them if they can let me switch seats. Relaunching the game also takes time, which is counted into the $5/ hour.

I stayed for about 71 minutes, which is a little longer than the standard time. When I was about to leave and pay, I asked them if they could charge me for just an hour because of the time wasted. They agreed, but became upset when I carelessly dropped 2 drop of hand sanitizer on the table.

And now the main story happens: on this 3rd time, that woman straightforwardly said “I’m asking you nicely, to leave” and I was shocked.

Anyway that woman refused to provide any reason for kicking me She never let me complete the sentence and kept saying that she would call the SECURITY if I don’t leave

So I got kicked out because I had “too many complaints” and they’re “small business who can refuse to Service”.

That’s the whole story. I searched for a while and saw that “a store can ban you or anyone else for any reason except those protected by law against discrimination”. Does that mean I can’t sue them with a reasonable chance to win?

Answer 1

There is, in most countries at least, no law requiring a business to treat a customer fairly. In general, a business may refuse to serve a would-be customer for any reason or none, provided that the reason is not membership in a protected class (racial, religious, ethnic, or sexual bias, mostly). Exactly which classes are protected depends on the local law (in the US, there can be such laws at all of federal, state, and municipal levels).

If a customer is asked to leave and does not do so, s/he could be charged with defiant trespass (or local equivalent). More likely, security, or the police, could simply escort the customer out of the business, using as much force as is reasonably needed for that purpose.

Unless there are grounds for action not mentioned, I see no basis for a successful suit by the customer.