Unauthorized access to parents bank account

Question

Early in the morning the bank account password was changed. The investigation pointed to someone without authorization using my parent's phone at 1 am to verify a password change for the bank account which was then accessed. No money was taken or transferred. I assume all the account numbers were copied along with other account information. The local police chief said unauthorized access is not a crime. No money was taken or attempted to be taken so there is not a crime to report; he could note my call. I was surprised that unauthorized access is not a crime.

Is the information correct, that accessing someone's account by changing their password and accessing the account information is not a crime?

Answer 1

It’s probably a crime

But you need to report it to the FBI because it’s a Federal crime.

If money had been taken it would be the state crime of fraud. However, mere access isn’t fraud.

It is unauthorized access to a protected computer in contravention of the Computer Fraud and Abuse Act.