I recently got some quotes in for refitting the garage door on my house. This obviously involves the builder making a substantial one-off purchase of a door to my specifications which he is going to find difficult to sell on should I withdraw from the work. As such, I was happy to pay a 25% deposit - about £600 - to him. We're both based in England.
However, after doing so it was bought to my attention that builders do not generally ask for deposits for smaller jobs. To add to the concern, the builder in question is not currently responding to my calls or emails although it has only been 5 days since I paid the deposit and 24 hours since I reached out for clarification.
The builder in question is a local firm and was known to one of the other people who came to quote. The request for a deposit was issued via a formal invoice - sent via email - including reference numbers. I obviously have this email and also a bank record of the payment. Nothing has been physically signed. He confirmed receipt of the payment with a simple "thank you" and that's the last I've heard from him.
If this does turn out to be a dodgy tradesman who fails to get the work booked in and tries to walk off with my money, given the paper trail I have of the invoice and payment, will I have legal recourse to get the money back from him?
