4

I try to use snap to install nextcloud but when I enter the command: 

sudo snap install hello

or 

sudo snap install nextcloud

I'll get following error: 

    error: cannot perform the following tasks:
- Download snap "ubuntu-core" from channel "stable" (Get https://search.apps.ubuntu.com/api/v1/search?fields=anon_download_url%2Cchannel%2Cdownload_sha512%2Csummary%2Cdescription%2Cbinary_filesize%2Cdownload_url%2Cicon_url%2Clast_updated%2Cpackage_name%2Cprices%2Cpublisher%2Cratings_average%2Crevision%2Csnap_id%2Csupport_url%2Ctitle%2Ccontent%2Cversion%2Corigin&q=package_name%3Aubuntu-core: x509: failed to load system roots and no roots provided)

I've read that it was a bug a year ago and is fixed but I have no idea how to solve it at the moment. Do you have any clues for me?

Thanks! :-)

Sandro_V
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3 Answers3

1

It looks like snapd is not connected to the server. Try to see if snapd is running properly. You can even try restarting snapd.

systemctl restart snapd

What device are you running it on? I experienced a similar issue in which the image was not compatible with the latest snap updates.

jalim
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0

I had the same issue which didn't let me do anything related to snap. It turns out the computer's clock was the problem (which was showing the wrong time). When I corrected the time by selecting 'automatically from the internet', it let me do sudo snap install core and others. Hope this helps.

yyakupoglu
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0

Can you try sudo snap install core? ubuntu-core snap is now called core.

Marcin Mikołajczak
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