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I just upgraded from 16 to 17.10 and now when I try to connect to public starbucks wi-fi it does not work. Works fine for all other wi-fi networks.

As soon as I select it from the list of wi-fi networks it gives me the pop up and says it connected, but then changes to an error page saying:

'Error resolving “secure.datavalet.io”: Name or service not known'.

Any attempt to load a web page gives this result: Hmm. We’re having trouble finding that site.

We can’t connect to the server at secure.datavalet.io. If that address is correct, here are three other things you can try:

Try again later.
Check your network connection.
If you are connected but behind a firewall, check that Firefox has permission to access the Web.

I have tried this solution already and no results.

Edit: The network works just fine on my phone. And it worked fine in the past before I updated to 17.10. So I don't believe it's a problem with the server.

Trevor Massey
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1 Answers1

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I had the same problem with Ubuntu 17.10 in a Starbucks in Montreal. I was able to fix it by removing the manual configuration of my wireless NIC.

In gnome-shell:

Settings > Network > Gear icon on your wireless NIC > IPv4 tab > Change to Automatic (DHCP)

You will probably need to do the same for IPv6

Settings > Network > Gear icon on your wireless NIC > IPv6 tab > Change to Automatic, (DHCP) only

Adrian Martinez
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DaveCore82
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