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I have installed Ubuntu 17.04 after Windows first primary partition on my Asus laptop. But now I am not able to access Windows partitions.

Error mounting /dev/sda5 at /media/nisarg/New Volume: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,f‌​mask=0177" "/dev/sda5" "/media/nisarg/New Volume"' exited with non-zero exit status 14: The disk contains an unclean file system (0, 0). Metadata kept in Windows cache, refused to mount. Failed to mount '/dev/sda5': Operation not permitted The NTFS partition is in an unsafe state. Please resume and shutdown Windows fully (no hibernation or fast restarting), or mount the volume read-only with the 'ro' mount option.
Sudarshan Admuthe
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1 Answers1

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If the NTFS drives are mounting as read-only, or not mounting at all, its probably because Ubuntu thinks their filesystems are unclean, probably due to hibernation, or a damaged file system. Do this...

in Windows

  • boot into Windows
  • open the Power control panel
  • choose change what the power buttons do
  • choose change options that are unavailable
  • uncheck fast startup
  • close the Power control panel
  • open an administrative command prompt window
  • type powercfg /h off
  • type chkdsk /f c:
  • approve to run chkdsk at next reboot
  • type chkdsk /f x: (replacing "x" with drive letters of other visible NTFS partitions)
  • reboot into Windows to let chkdsk run on drive C:
Community
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heynnema
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