4

Facebook videos stopped playing but on youtube everything is still fine.

When I play videos on Facebook I get:

enter image description here

"Something Went Wrong, we're having trouble playing this video".

I already did:

1) Update 

sudo apt-get update        # Fetches the list of available updates
sudo apt-get upgrade       # Strictly upgrades the current packages
sudo apt-get dist-upgrade  # Installs updates (new ones)

2) Restart PC

3) Tried chrome (everything working)

4) Click on Learn More - it says I should update and restart my browser.

5) Remove and install Firefox Web Browser and Adobe Flash Plugin from Sofware Center

6) Completely remove Firefox and Adobe Flash Plugin as recommended Here and here

As nothing has changed, what else should I try?

(Using Ubuntu 16.04)

Vitor Abella
  • 8,015
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4 Answers4

6

Installing ubuntu restricted extras solved this problem for me

sudo apt-get install ubuntu-restricted-extras
vanillaSugar
  • 181
3

I had the same problem. I fix it like this: 

sudo apt-get install adobe-flashplugin

If that's already installed, try to upgrade it:

sudo apt-get upgrade adobe-flashplugin
Diego
  • 31
1

I have the same problem, and this solution works for me. You can find "Restart with Add-ones disable" in "Help" menu, the firefox will restart with safe mode, check the video works or not, then switch back to see how about it then.

user727615
  • 11
0

Go to the Ubuntu Software Center and search for codecs and install the GStreamer Multimedia Codecs ( GStreamer OpenCV plugins ) it works for me.

Raul Terra Ferrão
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