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My system (DELL Studio 1558) gets shut down while using GNOME Shell on Ubuntu 11.10 without any message, because the system over-heats. The fan below the processor is also not working. Does any one know what to do?

Jorge Castro
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Johnny
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2 Answers2

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According to this page on Dell Support,

Problem: May randomly shutdown

The Studio 1558 may intermittently restart or shut down during use.

Resolution: Update the BIOS

To resolve the issue, download and install BIOS (System Setup) version A04 or later. If you need help to download or install the BIOS, click here for downloading and installation instructions.

Click here to proceed to Dell Drivers and Downloads

Your next question/step would be how do I update BIOS on your Dell from Linux? For that the answer is provided by our moderator Bruno Pereira here. Following is the information provided in that answer:

Dell has a very nifty utility to download and apply latest BIOS to their computers that are using Linux. It should theoretically run without any problems and you can run it in Ubuntu.

Please visit their page for more information, there are precise instructions there

Here are the instructions from the linked page

sudo wget -q -O - http://linux.dell.com/repo/firmware/bootstrap.cgi | bash
sudo apt-get install firmware-addon-dell
sudo apt-get install $(bootstrap_firmware -a)
sudo update_firmware

Please note: I have not tested this myself, you might first drop an email to Dell support to ask them if this method deprecated or if there are any issues with it.

Community
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Nitin Venkatesh
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I've had the same issue on my Studio 1558 since I purchased this thing! It's been defective from day one and Dell's solution is to update the BIOS. Mine is up to date (A12) and it still randomly shuts off with and without the AC plugged in! And yes, it is due to overheating. Someone, who still has a Dell warranty managed to get theirs fixed through Dell and they replaced the entire Motherboard for him. But he also did confirm that it is an overheating problem that the Studios have. Someone else got a cooling stand and he hasn't had a problem since. I'm going to purchase one (about $25) to see if it helps. Good luck!

Da Gabster
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