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I have HP 840 G2, and sim card module (WWAN).

I placed the sim correctly to the module (below the battery).

I use ubuntu (gnome) 16.04.

However WWAN is not recognized.

Following is my lsusb. 

Bus 001 Device 002: ID 8087:8001 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 0424:5534 Standard Microsystems Corp. Hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 004: ID 04f2:b466 Chicony Electronics Co., Ltd 
Bus 002 Device 003: ID 8087:0a2a Intel Corp. 
Bus 002 Device 002: ID 0424:2134 Standard Microsystems Corp. Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

I also now that this device is coming with one of the following WWAN

HP lt4112 LTE/HSPA+ Qualcomm® Gobi™ 4G Module
HP lt4211 LTE/EV-DO/HSPA+ Qualcomm® Gobi™ 4G Module**
HP hs3110 HSPA+ Mobile Broadband Module

But I do not know which one.

Is is possible to install mobile internet on my laptop and ubunt.

I would appreciate any help.

ndsh
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1 Answers1

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Your lsusb output suggests that the WWAN is not even being recognized at the bus level, as none of the entries in the list looks like a WWAN adapter.

If you have a hs3110, you should be seeing the following line in lsusb output:

Bus 002 Device 003: ID 03f0:521d Hewlett-Packard

Bus and device IDs may vary but the ID should match.

For the hs4112 the ID should be 03f0:581d. I don’t have the ID of the hs4211 at hand, unfortunately.

If you remove the bottom cover of your laptop, you should see which device you have.

Another thing to try: on boot, hit ESC repeatedly to get the boot menu. Enter BIOS setup and open System information. This will give you a detailed overview of all components installed in your system, and the WWAN module should show up there. If it doesn’t, the module is either shot or not plugged in correctly.

user149408
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