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I have a 2TB seagate HDD on USB 3 that I used for backups on 15.10. When plugging it in to 16.04 I now get this message below. Does anyone know how I can get it working again? I have literally everything saved on it and cannot access it.

Thanks

Error mounting /dev/sdf1 at /media/thomas/Seagate Expansion Drive: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000" "/dev/sdf1" "/media/thomas/Seagate Expansion Drive"' exited with non-zero exit status 13: $MFTMirr does not match $MFT (record 0).
Failed to mount '/dev/sdf1': Input/output error
NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation for more details.
David Foerster
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1 Answers1

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I have found a solution. For some reason the Mac would not verify the contents of the NTFS drive, as such I can only presume there was an error or something stopping it working correctly. I copied the contents to a USB stick and then formatted the external HDD in FAT32 format (Ubuntu wouldn't recognise exFAT). It now works fine and is doing the first backup of 16.04.

David Foerster
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Tom - Ubuntu UK
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