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This is a fairly new model and I understand support isn't going to be great from the get go.

External mouse does work. I have tried Ubuntu 14.04, 15.10, and 16.04, Mint 17, and Opensuse (Leap and Tumbleweed). All have failed to detect the ALPS touchpad in this laptop. I have tried kernel updates to the newest 4.5 RC7, but it failed to detect the touchpad. (xinput)

I have read others reporting little to no mention of issues with the touchpad. At one point the touchpad did work in Ubuntu 15.10 but after either a kernel update or software update it had stopped working. Even after a fresh reinstall the touchpad failed to work. I can't seem to mimic my 15.10 install to get it working.

Bios on the laptop has been updated to the latest 1.12.

Do I need to file a bug report? Are there any other possible solutions I could try?

1 Answers1

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I found a fix for anyone else who is having this issue.

  1. First get into terminal and type gksudo gedit etc/default/grub.

  2. Next, the grub.cfg file should pop up. Find GRUB_CMDLINE_LINUX="" and within the quotes type in i8042.reset i8042.nomux i8042.nopnp i8042.noloop.

    So it should look like this:

    GRUB_CMDLINE_LINUX="i8042.reset i8042.nomux i8042.nopnp i8042.noloop"
    

    Hit save.

  3. Next, you need to open up another terminal window and update grub by typing in sudo update-grub and finally restart.

This worked for me on Ubuntu 16.04 daily with 4.5 RC7. Credit goes to MrZackehhSoul.

David Foerster
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