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I bought a new acer E5-574g-50XN laptop with linpus linux. I removed linpus and installed ubuntu. But the touchpad is not working. I googled tried many things but couldn't fix it.

uname - r gives 4.2.0-23-generic  
xinput --list shows "SYN1B81:01 06CB:7406 UNKNOWN   id=12 [slave pointer (2 )]  

dmesg shows i2c-hid i2c-SYN1B81:01 :failed to retrieve report from device.

I also tried settings synclient TouchpapOff=0 but it automatically gets to TouchpadOff=2.

When I blacklisted i2c-hid touchpad stopped working completely.
I am a student and I wanted to learn about linux but I am really frustrated right now. And also when I switch off the laptop and leave it for some time then use it, touchpad works for a little time and then starts lagging heavily. It never stops working but lags so much that it is unusable.

Mark Kirby
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1 Answers1

7

I just solved it by changing touchpad from advanced to basic in main tab of bios settings.